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What are the steps of the Analyze phase?
Create a list of potential root causes
Examine data with graphical tooks
Review process flow maps
Create value stream maps
Use 5 whys to list potential root causes
Verify root causes
Prioritize root causes
What is the objective of the analyze phase?
Determine which potential X’s are critical to the outcome of the process
What are the 2 steps of the analyze phase?
Process analysis and data analysis
What is the data analysis phase?
Using data to find patterns, trends, and other differences to learn about why defects happen
What is process analysis?
A detailed look at the existing key processes that supply customer requirements in order to identify cycle time, rework, downtime, and other steps that don’t add value for the customer
What are some tools used in process analysis?
Process flow maps
Value matrix or value stream map
FMEA
5 Whys
What are the tools used in data analysis?
Graphical analysis
Statistical analysis