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Authority Protocols
Procedures that employees or managers in a business hierarchy must follow when making decisions.
Confidentiality Maintenance Procedures
Methods such as restricting information access, proper disposal of confidential information, and using NDA agreements to protect sensitive data.
Breaching Confidentiality
Occurs when providing information is necessary to prevent harm to someone.
Voluntary Constraints
Protocols that an organization chooses to implement, such as copyright permissions and consumer protection in marketing materials.
Checking Protocols
Procedures in place to ensure documents are accurate, clear, and contain all necessary information.
Protection Against Unauthorized Access
Methods like passwords, locked files, and antivirus software to safeguard information.
Inappropriate Use of IT Equipment
Preventing employees from using workplace computers for personal reasons to maintain productivity.
Contractual Obligations
Duties or promises that need to be fulfilled by both the employer and the employee as per the contract of employment.
Meeting Criteria
Considerations like internal/external meetings, urgency, personnel availability, venue, and resource packs.
Purchase Order
Document indicating the products a buyer wants to purchase.
Invoice
A demand for payment for goods or services provided.
Credit Note
Document sent to correct mistakes on orders or refund amounts paid.
Statement of Account
Document showing orders, invoices paid, and credit notes.
Travel Expenses Claim Form
Document for claiming travel and subsistence expenses.
Petty Cash Voucher
Document for claiming small payments made on behalf of the business.
Stock Requisition Form
Document requesting stock from the inventory.
Bank Statement
Summary of transactions, account type, date, transaction type, description, money in/out, and balance.
Budget Variance Report
Summary of the difference between budgeted income and actual income.
Delivery Note
Document listing items delivered.
Goods Received Note
Document listing items received.
Payslip
Document showing gross salary, net salary, PAYE, and national insurance.
Receipt
Proof of payment.
Remittance Advice
Notification showing invoices paid.
Request for Repair Form
Document requesting repairs.
Notice of Meeting
Document informing participants of meeting details.
Agenda
List of discussion items for a meeting.
Minutes
Record of discussions and agreements in a meeting.
Conference Documentation
Includes leaflets and brochures for conferences.