Human Resources Exam 3 Chapters: 10,11,12,13, & 14

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36 Terms

1
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Voluntary vs. involuntary turnover

Voluntary: initiated by the employee

Involuntary: initiated by the organization

2
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Employment at will

Either an employee or an employer can sever the employment relationship:

  • At any time

  • For any reason

  • With or without notice

3
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Employment at will exceptions – be able to recognize which is which

Violation of Public Policy (legally required to do)

  • Refusing to commit a crime

  • Reporting criminal activity (whistle-blowing)

  • Reporting unsafe or unethical practices

  • Refusing to support management’s politics

  • Complying with a summons to jury duty

Violation of Implied Contract

  • When an employee is terminated despite the employer’s promise of job security, or contrary to promised guidelines

4
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ADR (alternative dispute resolution) – purpose, steps

4 – stages

  • Arbitration

  • Mediation

  • Peer Review

  • Open Door Policy

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Organizational commitment definition

The degree to which an employee identifies with the organization and willing to put effort on its behalf

6
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Job withdrawal defined

Signs of employees leaving the company

Behavior change

  • Confrontation

  • Grievances

  • Whistleblowing

Physical job withdrawal

  • Internal transfer

  • Call-offs

  • Resignation

Psychological job withdrawal

  • Low job involvement

  • Low organizational commitment

7
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Outplacement – purpose

Finding a job for long-term employees that were let go when they’re not at fault

8
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WARN purpose

WARN: Workers’ Adjustment Retraining and Notification Act

  • Employers with 100 or more employees must give 60 days’ notice of any closure or layoff in the following situations:

  • Plant closing impacting 50 or more employees during any 30-day period

  • Mass layoff during any 30-day period of at least: (1) 500 employees, or; (2) 50 to 499 workers if they make up at least 33% of the employer's workforce

9
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Red Hot Stove rule – 4 components

How you should discipline people:

  • With warning

  • Immediate

  • Impersonal

  • Consistent

10
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Compensable factors definition

The characteristics of jobs that an organization values and chooses to pay for

  • Responsibility

  • Accountability

  • Experience

  • Education

  • Working conditions

  • Travel

11
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Broad band definition

Delayering (broad - banding): reducing the number of job levels (Fewer salary grades)

12
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Exempt vs. nonexempt status

Exempt Employees: These employees are not entitled to overtime pay. They typically receive a fixed salary

Nonexempt Employees: These employees must be paid overtime for any hours worked beyond 40 hours per week (often hourly employees)

13
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Davis-Bacon Act provisions

Davis – Bacon Act of 1931

  • Applies only to government construction contractors

  • Must be paid prevailing community rates

  • Overtime pay of 1.5x for over 40 hours in a week

14
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FLSA – Fair Labor Standards Act

FAIR LABOR STANDARDS ACT (FLSA) - 1938

  • Administered by Department of Labor (Wage & Hour Division)

  • Established minimum wage

  • Overtime pay for hours worked >40

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Job evaluation definition

An administrative procedure that measures a job's worth to the organization

16
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Benchmarking

Avoiding anti-trust concerns:

  • Compensation surveys must be managed by a third party. HR professionals cannot conduct formal or informal salary surveys on their own.

17
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Minimum wage

FLSA (Fair Labor Standards Act) established law minimum wage is $7.25 per hour

18
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Employee stock ownership (forms of)

Stock options give employees the opportunity to buy company stock at a previously fixed price.

Employee stock ownership plans (ESOPs) give employers certain tax and financial advantages when stock is granted to employees. These plans are often used as a benefit to align employee interests with company success, boost motivation, and provide financial rewards

19
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Compa-ratio definition; how companies use it

They use it to determine if people are too high or too low in the salary range

  • impacts people’s salary increases

  • actual average pay for grade/ intended pay (pay grade midpoint)

20
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Gainsharing plans – definition and purpose

Is a form of compensation based on group or plant performance rather than organization wide

  • Offers a means of sharing productivity gains with employees

  • Payouts are not deferred

  • Improve performance

21
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Incentive pay

compensation designed to motivate employees by rewarding performance. It can be financial or non-monetary and is often tied to specific goals or achievements

22
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Merit pay

Link performance appraisal ratings to annual pay increases

  • Increases determined by two factors:

  • Performance rating

  • Position in pay range (Compa-ratio)

  • Actual pay/pay grade midpoint

23
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Reasons for growth of employee benefits through the years

  • Social Security, Unemployment Insurance, Workers’ Comp

  • Wage controls instituted during WWII

  • Tax treatment of benefits programs

  • Cheaper to give benefits than to increase salary

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Discretionary vs. non-discretionary benefits

 Discretionary: optional perks that employers provide at their own discretion. They are not legally required and can vary based on company policies

  • Protection from financial disaster

  • Avoid excessive expense of individual policies

Non-discretionary:

  • Benefits that employers are obligated to provide, either due to legal requirements or company policy

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Social Security – normal retirement age

67 years of age

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Unemployment insurance - how it’s paid for, eligibility

Paid for by the employer’s taxes

  • Offset lost income during involuntary unemployment

  • Help unemployed workers find new jobs

  • Provide incentives for employers to stabilize employment

  • Preserve investments in skills by providing workers with income during short-term layoffs

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Workers’ Compensation purpose, how it’s paid for

Paid for by employer premium injured or industrial illness

  •   Pays benefits for work-related injuries, accidents, illnesses and death

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What is COBRA?

Consolidated Omnibus Budget Reconciliation Act (COBRA)

  • The 1985 act that requires employers to permit employees to extend their health insurance coverage at group rates for up to 36 months following a qualifying event, such as a layoff.

29
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PBGC characteristics

PENSION BENEFIT GUARANTY CORPORATION

  • Created by ERISA

  • Pays benefits for failed defined benefit plans

  • Financed through employer-paid premium

  • PBGC guarantees basic retirement benefits in case of plan financial difficulties

30
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Defined benefit vs. defined contribution plan details

Defined benefit: Guarantees a specified retirement benefit level to employees

  • Company bears investment risk.

  • PBGC guarantees basic retirement benefit in case of plan financial difficulties.

  • Deductible for employer; not taxable to employee until retirement

Defined contribution: Does not promise employees a specific benefit level upon retirement.

  • Investment risk shifts to the employee.

  • Contributions are usually in proportion to salary

  • Employer may contribute, match, or neither.

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Vesting defined

Employees gain ownership of certain benefits over time, such as retirement contributions or stock options

32
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FMLA (Family and Medical Leave Act) provisions

Provides eligible employees with up to 12 weeks of unpaid, job-protected leave per year for specific family and medical reasons. It also ensures that employees maintain their group health benefits during their leave

33
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Difference between craft and industrial unions

Craft: prioritize skill-based representation

  • Represent workers with a specific skill or trade, such as electricians, carpenters, or plumbers.

  • Membership is based on expertise in a particular craft, often requiring apprenticeships or certifications.

 

Industrial: prioritize industry-wide solidarity

  • Represent all workers within an industry, regardless of skill level.

  • Membership includes both skilled and unskilled workers in sectors like manufacturing or transportation.

34
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Forms of union security (definitions for agency shop, closed shop, union shop, checkoff provision, maintenance of membership)

Agency shops: A union security provision that requires an employee to pay union membership dues but not to join the union

Closed shops: A union security provision requiring a person to be a union member before being hired. Illegal under NLRA (all closed shops are illegal)

Union shop: A union security provision that requires a person to join the union within a certain amount of time after being hired

Checkoff provision: A union contract provision that requires an employer to deduct union dues from employees’ paychecks

Right-to-work-laws: State laws that make union shops, maintenance of membership, and agency shops illegal

Maintenance of membership: Union rules requiring members to remain members for a certain period of time (e.g., the length of the union contract)

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Know what right-to-work laws are

State laws that make union shops, maintenance of membership, and agency shops illegal

36
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Trends in union membership (up? down?)

Has declined over the years

  • Structural Changes in the Economy

  • Increased Employer Resistance

  • Substitution with HRM

  • Substitution by Government Regulation

  • Worker Views

  • Union Actions