LESSON 2 : PROBLEM SOLVING

Flashcards about Problem Solving Methods

Define Problem Solving

A purposeful process where you observe a problem, explore possible solutions, and make a deliberate decision to solve it.

OODA Loop

A problem-solving method used for time-sensitive, fast-moving problems, commonly in tactical or operational settings.

Observe (OODA Loop)

Assess the current situation, gather facts and data.

Orient (OODA Loop)

Analyze the context, understand what’s happening.

Decide (OODA Loop)

Choose the best possible course of action.

Act (OODA Loop)

Execute the decision quickly and effectively.

8-Step Practical Problem-Solving Method (PPSM)

A problem-solving method used for structured, deliberate problem-solving, commonly in process improvement or strategic planning.

Clarify the Problem

Identify and define the issue clearly.

Break Down the Problem

Analyze current state, identify performance gaps.

Set Improvement Targets

Define goals/milestones for success.

Determine Root Causes

Discover what's really causing the problem.

Develop Countermeasures

Create practical, effective solutions.

See Countermeasures Through

Implement your solutions.

Confirm Results and Process

Ensure the solution worked and the gap is closed.

Standardize Successful Processes

Lock in what works and apply it elsewhere.