PSYC 104 Chapter 12- Industrial and Organisational Psychology

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Industrial and Organizational Psychology (I/O Psychology)

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20 Terms

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Industrial and Organizational Psychology (I/O Psychology)

Focuses on improving workplace dynamics, productivity, and employee well-being.

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Industrial Psychology

Focuses on training, evaluating job requirements, and assessing employee abilities.

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3

Organizational Psychology

Examines employee relationships, satisfaction, motivation, and commitment.

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4

Human Factors Psychology

Studies worker interactions with tools, focusing on designing tools that optimize safety and productivity.

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5

Job Analysis

Identifies job requirements and the most suitable candidates.

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6

Task-Oriented Analysis

Describes tasks in terms of frequency, difficulty, and importance.

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7

Worker-Oriented Analysis

Focuses on required knowledge, skills, and abilities.

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8

Selection Process

Involves testing, interviews, and work samples to find the right candidate.

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9

Unstructured Interview

Non-predetermined questions, allowing for flexibility.

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10

Structured Interview

Standardized questions for consistent scoring across candidates.

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11

Performance Appraisals

Assess employee performance against job requirements, identifying training needs.

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12

360-Degree Feedback

Gathers performance evaluations from supervisors, peers, subordinates, and the employee themselves.

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13

Job Satisfaction

Degree of enjoyment of one’s job.

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14

Factors Affecting Job Satisfaction

Includes job variety, difficulty, and role clarity.

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15

Job Insecurity

Caused by downsizing or redundancy from corporate mergers, leading to employee stress.

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16

Work-Life Balance

Balancing work demands with home life.

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17

Support Systems

Help at home and supportive supervisors to aid work-life balance.

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18

Human Factors Psychology Goal

To design work environments that enhance employee productivity, health, and safety.

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19

Workplace Safety

Safety protocols aimed at reducing injury and improving overall work conditions.

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20

Factors for Workplace Safety

Attention, decision-making, and task analysis are all considered in safety protocols.

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