Fact Sheet: Effective Communication in Family-Centred Service

These flashcards cover key concepts and principles from the lecture on effective communication in family-centred services.

During the meeting about Kyle, Joanne discussed his __ delay in language.

severe

Effective communication is essential for a __ approach to service.

family-centred

Good communication can support positive relationships, while __ communication can unravel partnerships.

poor

Four major principles of effective communication include being precise, truthful, __, and direct.

relevant

Parents rated having a helpful clinician who was available as an important aspect of __ service.

family-centred

Service providers should listen with care and __ to the family.

empathy

To ensure open communication, it is important for partners to communicate as __.

equals

Effective communication is guided by common sense principles, including being __, using the right amount of information.

precise

The environment in which communication occurs includes the __ setting and the regularity of communication.

physical

One reason communication may go astray is not clearly establishing the purpose of the __.

partnership

In family-centred service, the strengths and needs of all __ members are considered.

family

A __ refers to the individuals who work directly with the child and family, such as therapists or teachers.

service provider

Interventions may include direct therapy, meetings to problem solve, and actions to link you with other __.

parents