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Communication
It is defined as the process of sharing and understanding meaning
It focuses on how people use messages to generate meanings within and across various contexts
Intended Communcation
Encompasses all the deliberate words, actions, visual support, etc. that we consciously choose to include in any particular communication
Unintended Communication
It is not consciously initiated, but rather occurs as a by product of other or events
Can refer to non verbal cues, such as body language or facial expressions, that convey a message without the use of words
Verbal Communication
It involves an exchange of information through face-to-face, audio and/or video call or conferencing, lectures, meetings, radio, and television
Voice
This includes the tone, speech rate, pitch, pauses and volume
Body Language
This includes facial expressions, gestures, postures, and eye contact
Personal Space or Distance
This refers to the area of space and distance that a person from a different culture, personality, age, sex, and status adopts and puts for another person
Personal Appearance
This refers to how a person presents himself/herself to a particular situation, whether formal or non formal
Written Communication
Involves texts or words encoded and transmitted through memos, letter, reports, online chat, short message service (SMS), electronic mail (E-Mail), journals and other written documents
Visual
Involve the use of images, graphs, charts, logos and maps
To Inform
Sharing meaningful information between people in an unbiased and professional manner
To Persuade
You want your audience to understand the value to them in what you’re proposing and therefore act
To Instruct
Enabling your audience to do something, to understand and apply a concept or procedure
To Express
It is a communication use to express feelings, emotion, thoughts and opinion