Communication and Types of Communication

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14 Terms

1

Communication

It is defined as the process of sharing and understanding meaning

It focuses on how people use messages to generate meanings within and across various contexts

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2

Intended Communcation

Encompasses all the deliberate words, actions, visual support, etc. that we consciously choose to include in any particular communication

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3

Unintended Communication

It is not consciously initiated, but rather occurs as a by product of other or events

Can refer to non verbal cues, such as body language or facial expressions, that convey a message without the use of words

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4

Verbal Communication

It involves an exchange of information through face-to-face, audio and/or video call or conferencing, lectures, meetings, radio, and television

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5

Voice

This includes the tone, speech rate, pitch, pauses and volume

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6

Body Language

This includes facial expressions, gestures, postures, and eye contact

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7

Personal Space or Distance

This refers to the area of space and distance that a person from a different culture, personality, age, sex, and status adopts and puts for another person

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8

Personal Appearance

This refers to how a person presents himself/herself to a particular situation, whether formal or non formal

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9

Written Communication

Involves texts or words encoded and transmitted through memos, letter, reports, online chat, short message service (SMS), electronic mail (E-Mail), journals and other written documents

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10

Visual

Involve the use of images, graphs, charts, logos and maps

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11

To Inform

Sharing meaningful information between people in an unbiased and professional manner

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12

To Persuade

You want your audience to understand the value to them in what you’re proposing and therefore act

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13

To Instruct

Enabling your audience to do something, to understand and apply a concept or procedure

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14

To Express

It is a communication use to express feelings, emotion, thoughts and opinion

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