G11 1ST SEM ORAL COMMUNICATION: TYPES OF COMMUNICATION

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20 Terms

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communication

  • complex process

  • two way process by exchanging information

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verbal communication

something that is spoken

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  • oral/spoken language

  • written language

two types of verbal language

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oral/spoken language

involves the use of spoken words and active listening

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written language

involves written texts such as letters, texts, chat announcements

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  • strive to achieve clarity

  • respect individual differences

  • avoid different stereotyping

  • aspire to use comprehensive words

4 tips when communicating verbally

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non verbal communication

  • expressing messages through body language, gestures, and facial expression

  • it complements, reinforces, or sometimes contradicts verbal message

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  • body language and posture

  • eye gaze

  • gestures

  • facial expressions

  • paralinguistics

  • tone of voice

  • proxemics

  • haptics

  • appearance

9 types of non verbal communication

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haptics

communication through touch

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appearance

includes choice of color, clothing, hairstyles, and other factors

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  • impromptu

  • extemporaneous

  • manuscript

  • memorized

types of speech delivery

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proxemics

  • personal space

  • refers to the amount of the space we perceive as belonging to us

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eye gaze

Eyes play a crucial role in nonverbal communication

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artifacts

  • non verbal objects used to communicate

  • already has an identity

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sign language

  • visual way of communicating using hand movements, facial expressions and body language

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visual language

involves sign language and other images, symbols, pictures that are associated with a fixed meaning

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body language and posture

nonverbal ways of communicating through body movements and positions, reflecting emotions, thoughts, and intentions

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gestures

physical movements of the body, especially hands, arms, and face, convey specific meanings

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paralinguistics

refers to the nonverbal cues in communication that go beyond the actual words spoken

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tone of voice

the emotional quality or attitude conveyed through your speaking or writing