Oral Communication (Week 1-2)

Makes use of words in the process of sending and receiving messages

Verbal Communication

Sending and receiving messages through written symbols

Written Communication

Uses the word of mouth and includes listening and speaking skills

Oral Communication

Is sending and receiving messages without the use of words

Nonverbal Communication

The way we say words, the vocal cues that accompany our spoken language

Paralanguage

Speed of speaking

Rate

Highness or lowness

Pitch

Loudness or softness

Volume

Words used to fill in a moment of silence between connecting thoughts or ideas

Vocal Fillers

Pleasing or unpleasing sound

Quality

Refers to how we move our body to convey our thoughts ideas

Body Movements

Body movements that have direct translation to words (nodding)

Emblems

Body movements which accent, emphasize or reinforce words such as movements

Illustrators

Body movements which use face and body motions. Can be altered or fake

Affects Display

Body movements which facilitate release of bodily tensions

Adaptors

Include gestures that signal either the start or end of conversation

Regulators

Four Distance Zones

- Intimate
- Personal
- Social
- Public

Display presentation of self

Artifacts or Appearance

The way we talk, take a seat, walk, and others reveal many facets of our personalities

Postures and Body Orientation

Five Categories of Touching

- Functional
- Social
- Friendship
- Love
- Sexual

Regulate the flow of conversations and reveal sincerity and interest

Eye Contact and Facial Expressions

Refers to how we use our time

Time

Primarily uses sounds to communicate or any form of transmission that is based on hearing

Audio Communication

Uses aids such as pictures, drawings, illustrations, and graphic organisers like charts and tables

Visual Communication

Models of Communication

- Linear Model
- Interactive Model
- Transactional Model

This model shows a straight path of relating information

Linear Model

This model takes into consideration feedback from receiver

Interactive Model

This model shows communication as occurring continuously and simultaneously between among people

Transactional Model

Elements of Communication

- Sender
- Receiver
- Message
- Feedback
- Channel

Technical term used to refer to all possible barriers to effective communication

Noise

Types of Noise

- Physical
- Physiological
- Psychological
- Semantic