Comprehensive MIS and AI Ethics: Key Concepts for Business and Technology Students

What does MIS stand for?

Management Information Systems

What is the primary purpose of an MIS?

To provide information needed to manage organizations effectively.

What are the key components of an MIS?

People, technology, and processes.

What is a database?

A structured collection of data.

What is the role of a database management system (DBMS)?

To manage and facilitate access to databases.

What is data mining?

The process of discovering patterns and knowledge from large amounts of data.

What is the difference between data and information?

Data is raw facts, while information is processed data that is meaningful.

What is a decision support system (DSS)?

An information system that supports business or organizational decision-making activities.

What is the purpose of a management dashboard?

To provide a visual representation of key performance indicators (KPIs) and metrics.

What is cloud computing?

The delivery of computing services over the internet.

Which of the following is NOT part of Information Technology (IT)?

Business procedures

Which role is primarily responsible for the strategic alignment of IT with business goals?

Chief Information Officer (CIO)

What does MIS focus on beyond just computers and networks?

Creating synergy between people, technology, and processes

What is the correct hierarchy of data to decision support in MIS?

Data → Information → Business Intelligence

Why is it important for business professionals to 'speak the lingo' of technology?

To bridge the communications gap between business and IT personnel

What differentiates Information Systems (IS) from Information Technology (IT)?

IS is a business function; IT is a technical toolset

Which of the following is an example of a non-routine cognitive skill emphasized in MIS education?

Critical thinking

According to the presentation, why is MIS relevant to all business majors?

MIS supports planning, budgeting, and operational technologies across all business domains

What is a major benefit of gaining MIS knowledge as a student?

Enhanced job security through marketable skills

According to Porter's Five Forces, what increases buyer power?

Many buying choices

Which of the following is a strategy to decrease supplier power?

Create alternative supply sources

What is the definition of a business process?

A standardized set of activities that accomplish a specific task

In a value chain, what does an information system primarily provide between activities?

Information linkages

Which of the following best defines 'competitive advantage'?

Greater customer value than competitors

What is a potential risk of being a first mover in a market?

Possibility of making incorrect assumptions and incurring excessive costs

What is the function of environmental scanning in strategy?

Analyzing external trends and events

Which of the following best describes margin in a business process?

Revenue minus cost of inputs and activities

Which strategy involves delivering greater customer value by justifying higher prices or lowering costs?

Competitive advantage strategy

Which of the following factors determine the structure, features, and functions of an information system used in a company?

The competitive strategy

Porter's five forces model is used to assess ____.

Industry structure

The difference between the value that an activity generates and the cost of the activity is called ____.

Margin

Porter defined value as the ____.

Amount of money that a customer is willing to pay for an offering

Which value chain activity involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?

Customer service

Which statement best describes the role of operations in a value chain?

Transforming inputs into the final products

Which of the following is most likely to change in the next ten years?

Pace of integration of innovative technology

The 'Enhanced 5-Forces' helps a business better understand the global business environment and aids in determining a business' strategy/tactics to grow revenue.

True

What does 'academic dishonesty' mean in the context of Generative AI?

Generating and submitting AI-produced work as one's own

Which of the following is a challenge posed by the irresponsible use of Generative AI?

Erosion of critical thinking skills

How can irresponsible use of Generative AI affect career readiness?

Students may lack critical skills required in the workforce

What should students avoid when using AI tools?

Inputting sensitive or personal data

What is a key focus of the 'AI ETHICS' framework?

Promoting transparency and accountability in AI use

Which principle of the 'AI ETHICS' framework promotes citing AI contributions?

Incorporate Intellectual Property Respect

What is the role of transparency in AI use?

Clearly acknowledging when and how AI is used

Why is staying updated on ethical guidelines important?

AI use policies evolve and require awareness

What is an example of responsible AI use?

Using AI to create an essay outline and writing the essay yourself

How can students enhance their learning through AI while maintaining integrity?

Using AI for assistance but engaging critically with the material

What is the primary goal of prompt engineering?

To influence AI outputs and achieve precise outcomes

Which of the following is NOT typically considered a key element of a good prompt?

Include emotional appeals

What is the primary purpose of defining the Character (or role) in an AI prompt?

To guide the AI's tone and perspective by assigning it a persona or role

Which of the following best describes the role of 'Examples' in effective prompting?

They help guide AI towards the desired output

What advice is given when your prompt doesn't yield the right result on the first try?

Iterate and refine the prompt

Which tone could be specified in a well-written prompt to adjust the style of the response?

Sarcastic

According to Christoph Schwaiger, which follow-up question helps uncover blind spots in an AI's response?

Is there something I'm missing?

Why would someone purchase a professional prompt from sites like Promptbase?

High-quality prompts are complex and time-consuming to craft

In the CREATE framework, why is it important to specify the Type of Output in your prompt?

It helps the AI determine how to format its response (e.g., list, paragraph, report)

Which of the following tasks is NOT part of the AI-powered book creation process described in the materials?

Editing with Grammarly

What are formally defined, standardized processes that involve day-to-day operations?

Structured processes

What processes span an organization and support activities in multiple departments?

Enterprise

What are the two dimensions of process quality?

Efficiency and effectiveness

What is a measure of the ratio of process outputs to inputs?

Process efficiency

How do information systems improve process quality?

By controlling process flow

Which of the following conditions exists when data are isolated in separated information systems?

Information silo

Which of the following is a solution for problems arising from information silos?

Integrating data into a single database

What is the activity of altering existing and designing new business processes to take advantage of new information systems?

Business process reengineering (BPR)

What is a suite of applications, a database, and a set of inherent processes for managing all the interactions with the customer, from lead generation to customer service?

CRM (Customer Relationship Management)

What is a suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform?

ERP (Enterprise Resource Planning)

What is the primary purpose of Enterprise Resource Planning (ERP) systems?

To automate business processes and ensure real-time cross-functional insight

What is a key challenge in ERP implementation?

Underestimating organizational complexity and change management

What do CRM technologies primarily aim to do?

Increase customer loyalty and profitability

What characterizes the 'Bullwhip Effect' in supply chain management?

Increased variability in orders in the supply chain

Which of the following is NOT typically a goal of CRM systems?

Manufacture new products

Which technology provides secure, transparent, and immutable transaction records in SCM?

Blockchain

What does analytical CRM rely heavily on to analyze customer behavior?

Business Intelligence and Data Warehousing

Which of the following statements is true about SCM systems?

They are often implemented by large organizations to manage complex supply chains

Why do many ERP projects fail according to the presentation?

Organizational issues, not technical problems

What does integration of CRM, SCM, and ERP enable for an organization?

Seamless information access across the enterprise

What is the top complaint audiences have about presentations?

Speaker reads slides

What should you focus on during a financial presentation?

Provide data/details with a story narrative

What is the most effective format for a product launch presentation?

Show value and use stories

In a VC pitch, how much time should you take to tell your story?

10 minutes

What is a key component of visual design in presentations?

Use effective colors and simple easy to read fonts

Which of these colors is considered confident and sincere?

Dark blue

Which font is considered readable for presentations?

Aptos

What should you avoid for readability?

Using all capital letters

What is a common mistake with background colors in large hall events?

Using light backgrounds

Which is a poor color combination for slides?

Red on blue

What is a recommended maximum number of bullets per slide?

6

Why is animation used in presentations?

For clarity and understanding

What makes a great presentation?

Content, Visual Design, Delivery

What is the best advice for delivering a presentation?

Don't memorize; use your own words

What should you do if you get stuck during a presentation?

Keep going; no one knows what you were going to say

How should you end a presentation?

On a positive note

What is the purpose of rehearsal?

To manage time and build confidence

What should be avoided in slide design?

Clip-art images

What percentage of slide space is considered usable?

95%

What drives digital transformation?

Digital disruption

Which component is NOT part of Leavitt's Diamond Model?

Revenue

What is the 1st order change in BPR?

Automation

Which of the following is a 3rd order change?

Restructure

What does the Power/Interest Grid help identify?

Stakeholders' influence and interest