MAN 3025 Chapter 10

adaptive change

reintroduction of a familiar practice

B corporation

Also know as a benefit corporation, in which the company is legally required to adhere to socially beneficial practices, such as helping consumers, employees, or the environment

change agent

consultant with background in behavioral sciences to help deal with problems in new ways

creativity

process of developing something new or unique

disruptive innovation

Process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors

Force-field analysis

a technique to determine which forces could facilitate a proposed change and which forces could act against it

innovation system

a coherent set of interdependent processes and structures that dictates how the company searches for novel problems and solutions, synthesizes ideas into a business concept and product designs, and selects which projects get funded.

innovative change

the introduction of a practice that is new to the organization

intervention

attempt to correct the diagnosed problems

Organizational development (OD)

set of techniques for implementing planned change to make people and organizations more effective

proactive change (planned change)

Involves making carefully thought-out changes in anticipation of possible or expected problems or opportunities

process innovation

a change in the way a product or service is conceived, manufactured, or disseminated

product innovation

a change in the appearance or the performance of a product or a service or the creation of a new one

radically innovative change

involves introducing a practice that is new to the industry

reactive change

making changes in response to problems or opportunities as they arise

readiness for change

Defined as the beliefs, attitudes, and intentions of the organization's staff regarding the extent of the changes needed and how willing and able they are to implement them.

resistance to change

an emotional/behavioral response to real or imagined threats to an established work routine

seeds of innovation

the starting point for organizational innovation

technology

Any machine or process that enables an organization to gain a competitive advantage in changing materials used to produce a finished product

transformational innovations

The invention of breakthrough products or services that don't exist yet and that are aimed at creating brand new markets and customers

core innovations

the optimizing of products or services for existing customers

invention

creating or making up something new