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Taxation
Money paid to the government from earnings, profits and financial transactions that are used to fund government spending
National Insurance contributions (NICs)
Money deducted from employees' salaries and from employers to pay for social costs, pensions, etc
Inflation
An increase in the price of goods and services over a period of time, usually expressed as an annual percentage
Income tax
Money paid to the government from employees' salaries
Corporation tax
Money paid to the government from company profits
Council tax
Money paid to local government to pay for local services
National Living Wage
Lowest wage allowed by law to be paid to people according to their age group
Redundancy
Losing your job due to reduced or changed business activity
Unemployment benefit
Money paid by the government to support unemployed people
Minimum wage
The lowest wage allowed to be paid to people by law
Luxury items
Consumer goods that are wants rather than needs
Basic items
Consumer goods that are needs rather than wants
Appreciation
An increase in the value of an asset over a given time
Depreciation
A decrease in the value of an asset over a given time
Strong currency
A national currency that has a high value in comparison to others
The economy
The combination of consumers, businesses, governments and organizations that produce, use, buy and sell all the products and services in a given area, region or country
Economic climate
Key factors including levels of employment, production, income and spending
Interest rate
A percentage representing the cost of borrowing
Improving economic climate
Levels of employment, production, income and spending decreasing
Weakening economic climate
Levels of employment, production, income and spending increasing
High interest rates
Good for savers, bad for borrowers
Low interest rates
Good for borrowers, bad for savers
Loan
A sum of money borrowed over a fixed term, at a fixed interest rate from a bank
Overdraft
A negative balance on a bank account, on which interest is usually charged
Consumer confidence
How positive the general public is about the economy reflected in increased spending
Consumer spending
The value of goods and services bought over a given time period
Income elastic products
Sales of these non-essential products fall when consumer incomes decrease
Income inelastic products
Sales of these essential products remain stable when consumer incomes decrease, or sales in dicount brands sometimes increase
Savings
Money deposited in banks which usually earn interest
Borrowing
Loans, mortgages, overdrafts and credit
Legislation
The laws that apply in a country
Employment law
Law that protects employees in the workplace
Consumer law
Law that protects customers when they buy goods and services
Consumer Rights Act (2015)
A law that sets out the rights and responsibilities of customers and retailers
Contracts of employment
A formal legal document that sets out an employee's working terms, pay and conditions
Equality Act (2010)
A law that sets out protection for certain groups, these protected characteristics are: age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
Health and Safety at Work Act (1974)
A law that sets out the duties of an employer to employees and the public to protect their health and safety
Discrimination
Treating a person differently or unjustly without cause, usually on the basis of race, gender and age
Trade Union
An association of workers in a particular trade or industry that works to improve the pay and conditions of its members, and negotiate on their behalf with owners
Part-Time
Usually when working hours are less than 35 hours per week
Full-Time
Usually when working hours are 35 hours or more per week
Salary vs wage
Salary is paid monthly and is set, wages are paid by the hour, usually paid weekly and depend on hours worked
GDPR
The General Data Protection Regulation, which sets out how businesses must handle, store and protect people's personal data.
Labeling of Food Regulations (1970)
A law which sets out what information must be put on food packaging
Weights and Measures Act (1985)
A law which sets out what units of measurement can be used on goods, either metric or imperial
The Consumer Protection from Unfair Trading Regulations (2008)
Regulations that protect the consumer from unfair practices and ban misleading and aggressive sales tactics
The Consumer Credit Act (1974)
A law that regulates credit card purchases and gives consumers protection when taking out loans or hire agreements
Data Protection Act (1998)
A law that covers information or data stored on a computer or an organized paper filing system about living people
Food Act (1984)
A law covering the safe preparation, labeling, storage and sale of food
Holiday Pay
Money paid to employees for days off and holidays
Compensation
Money paid to someone to make up for injury or disadvantage caused by another person or organization
Public liability insurance
The insurance that all business must have to insure against loss or injury suffered by customers on their premises
Employment tribunal
A formal hearing of a grievance or demand by an employee against an employer
Comply with
To follow, to obey
Act
A law
Law
A system of rules that apply to people in a country
Regulation
A way of making sure law is followed, usually applying to specific businesses or goods
Standard
Levels of quality that are usually set by businesses or industry bodies
Hours of work
The amount and the timing of an employees regular work
Overtime
Paid work done in addition to normal working hours
Software
Computer programmes made with code
Hardware
Physical computer equipment
Data
Information in digital form
Server
Large, powerful computers used to store data and run large scale programmes
ICT
Information and Communication Technology
Stakeholders
All individuals and organizations that affect a business, or are affected by it
Intranet
Employee only communication networks
Extranet
Employee plus other stakeholder networks
A.I.
Artificial Intelligence, software that can operate and function in similar ways to a human being
Software robot
A.I. driven computer programmes that can do simple tasks and administrative functions
The 'Cloud'
Software and storage on remote servers separate from a business' premises
e-Commerce
Any goods or services bought using the internet i.e Amazon
Apps
Small programmes used by mobile phones & tablets
e-tailer
A retailer that operates online without physical shops or premises
Stakeholder
Any person or group affected by a business
Stakeholders - Owners
People who have invested in the business or shareholders
Stakeholders - Employees
People who work in the business and are paid by the owners
Stakeholders - Suppliers
People or businesses that provide raw materials to the business
Stakeholders - Community
The people in a place where a business operates
Stakeholders - Government
The state or people who govern the country where a business operates
Stakeholders - Customers
The people who buy goods and services from a business
Stakeholders - Creditors
The people or suppliers that a business owes money to
Stakeholders - Managers
The people who run a business and direct its operation
Conflict of Aims
When two or more stakeholders have different objectives that are not compatible
Owners vs Customers
Higher profits vs Lower prices
Employees vs Managers
Higher wages vs Higher productivity
Owners vs Community
Profit and expansion vs Clean environment
Owners vs Government
Higher profit vs Higher taxes
Owners vs Creditors
Longer time to pay vs Faster payment
Business plan
What a business will do, how it aims to operate and produce and sell goods and services, including how it will finance itself
Organic Growth
Internal growth, when a business expands with its own resources
Budget
Predicted costs and expenses, sometimes including expected revenues
Financial backer
An investor who provides money for the business
Unit Costs
The average cost of producing a single product, or service
Fixed Costs
Costs that do not change with the number of products or services a business makes or provides
Variable Costs
Costs that change with the number of products or services a business makes or provides
Total Costs
Fixed costs plus variable Costs
Profit and Loss statement
A document showing revenues and costs over a fixed time, quarterly or annually
Cash Flow forecast
A document showing the timing and amounts of cash in and out of the business
Revenue
All money coming into the business from all activity