Chapter 16 Multiple Choice

Which of the following is not a part of the Six Sigma methodology?

A) Define the problem.

B) Analyze the cause.

C) Standardize the changes.

D) Implement the solution.

E) Draw conclusions.

d

Which is a way to use peer reviewers to monitor the system's programming and overall development?

A) systems design

B) systems development

C) structured walkthroughs

D) structure charts

c

Which of the following is not related to structured walkthroughs?

A) to use peer reviewers to monitor the system's programming

B) to monitor the system's specific development

C) to point out problems

D) to allow the programmer or analyst responsible for that portion to make suitable changes

b

Which people are not involved in structured walkthroughs?

A) a programmer or analyst

B) a walkthrough coordinator

C) a programmer or analyst peer

D) the information system department manager

d

Which is not an advantage of using a top-down approach to systems design?

A) avoiding the chaos of attempting to design a system "all at once"

B) the ability to have separate systems analysis teams working in parallel on different but necessary subsystems

C) avoiding bias from the systems analyst

D) eventually the subsystems must be reintegrated

d

Which is not an advantage of modular programming?

A) Modules make it easier to see the whole program code.

B) Tracing an error in a module is less complicated.

C) Modules are easier to maintain.

D) Modules are easier to grasp.

a

Which is an incorrect guideline for modular programming?

A) Keep each module to a manageable size.

B) Pay particular attention to the critical interfaces.

C) Maximize the number of modules the user needs to modify when making changes.

D) Maintain the hierarchical relationships set up in the top-down phases.

c

Which is not a reason that systems and programs are undocumented or under-documented?

A) systems

B) technicians

C) programs

D) systems analysts

E) programmers

b

What is not contained in procedure manuals?

A) background comments

B) steps to accomplish different transactions

C) instructions on how to recover from problems

D) what to do next if something worked

E) trouble-shooting

d

Which of the following is not a guideline to help choose an appropriate documentation technique?

A) is compatible with existing documentation

B) is understood by others in the organization

C) allows you to return to working on the system after you have been away from it for a period of time

D) is suitable for the size of the system you are working on

E) allows for an unstructured design approach if it is considered to be more important than other factors

e

Which is the correct testing process?

I. full systems testing with test data

II. link testing with test data

III. full systems testing with live data

IV. program testing with test data

A) IV - II - I - III

B) IV - I - II - III

C) II - IV - I - III

D) IV - I - III - II

E) II - IV - III - I

a

At what stage do operators and end-users become actively involved in testing?

A) link testing with test data

B) full systems testing with test data

C) program testing with test data

D) full systems testing with live data

b

In the client/server model, which of the following is not handled by the server?

A) access to databases

B) managing peripheral devices

C) retrieving data

D) user interface

d

Which of the following is an advantage of the client/server model?

A) less customization of applications

B) lower start-up costs

C) provides greater computer power

D) fosters a high managerial level of decision making

c

What type of computing allows the use of Web services, database services, and application services over the Internet, without having to invest in corporate or personal hardware, software, or software tools?

A) broadcast computing

B) central computing

C) ring computing

D) cloud computing

E) client computing

d

While cloud computing is not immune to outages, it can spread the risk of service interruption to multiple servers by:

A) providing many redundant sites.

B) allowing sites to back up their own content as often as they would like.

C) connecting to the internet via satellite.

D) providing both database services and Web services.

a

The barrier between an internal and external network is called:

A) a firewall.

B) physical security.

C) encryption software.

D) behavioral security.

E) netlock.

a

Ecommerce protection must be used to prevent security threats from:

A) external users.

B) internal Web users.

C) both external and internal users.

D) extranet users.

c

Which of these is not a kind of security?

A) behavioral

B) hierarchical

C) logical

D) physical

b

Which of the following is an action that does not help to provide security for an ecommerce site?

A) email filtering products

B) virus protection software

C) URL filtering products

D) private key infrastructure

E) secure socket layering

d

Products that assess and report on the potential risks in a system are called:

A) vulnerability management products.

B) intrusion detection products.

C) URL filtering products.

D) firewalls.

E) secure socket layering products.

a

Which of the following is not a privacy consideration for ecommerce?

A) Have a corporate policy on privacy that is displayed on the Web site.

B) Make it mandatory for users to fill out personal information on a Web site, while ensuring them that the information will be kept confidential.

C) Use sources that allow you to obtain anonymous information about classes of customers.

D) Only ask for the information the application requires to complete the transaction.

E) Avoid the latest trick that permits your client to gather information about the customer.

b

Which of the following is not one of the seven elements to consider during and after a disaster?

A) Identify the teams responsible for managing a crisis.

B) Establish multiple communication channels among employees and consultants who are onsite.

C) Determine data replication technologies that match the organization's timetable for getting systems up and running.

D) Provide recovery solutions that include an off-site location.

E) Provide the location of the nearest insurance claims adjuster.

e

Which of the following is not used to evaluate a corporate website?

A) Learn about the pages that have been accessed.

B) Use "Web bugs" to gather information about the customer.

C) Collect visitor demographics, such as the geographic region or city.

D) Find out who is referring the Web site visitors to your Web site.

E) Determine the browser that the visitor is using.

b

Finding more about the Web page visitors includes:

A) whether the visitor is a new or returning visitor.

B) the geographic region of the visitor.

C) who the top visitors are.

D) All of the above.

d

________ is a culture built on quality that has a project leader called a Black Belt.

A) Six Sigma

B) Total Quality Management

C) Systems Design

D) Systems Analysis and Design

a

In a structured walkthrough, the ________ records what is said so that the others present can interact without encumbrance.

A) notetaker

B) user

C) manager

D) programmer

a

Use structured walkthroughs as a way to obtain valuable ________ from a perspective that you lack.

A) feedback

B) data

C) interaction

D) stories

a

Once the top-down design approach is taken, the ________ approach is useful in programming.

A) modular

B) system-wide

C) feedback

D) database design

a

In a structure chart, the arrows with the empty circles are called ________, while the arrows with the filled-in circles are called control flags.

A) data-couples

B) control labels

C) data-flags

D) control modules

a

________ allow(s) users, programmers, and analysts to see the system, its software, and procedures without having to interact with it.

A) Documentation

B) Procedures

C) Stories and folklore

D) Customers

a

Which of the following are the main advantages that FOLKLORE has over blogs and commonly found user communities?

A) It is structured, resulting in more organized, more complete documentation.

B) It encourages someone familiar with the software to seek out information rather than depend on users to come forth on their own.

C) Both A and B.

D) Neither A nor B.

c

________ are brief statements representing generalizations or advice.

A) Sayings

B) Tales

C) Customs

D) Art forms

a

At the program testing stage, programmers must first ________ their programs to verify the way a routine will work.

A) desk check

B) live check

C) encode

D) encrypt

a

________ checks to see if programs that are interdependent actually work together as planned.

A) Link testing

B) Desk checking

C) Full systems testing

D) Production testing

a

A factor to consider when full systems testing with test data is to examine whether operators have adequate ________ in procedure manuals.

A) documentation

B) testing

C) maintenance

D) data

a

________ is performed most often to improve the existing software.

A) Maintenance

B) Testing

C) Documentation

D) Cloud computing

a

Although networks can be characterized by their shape or topology, they are also discussed in terms of their ________ coverage and the kinds of services they offer.

A) geographic

B) user

C) growing

D) topic

a

The most rapidly growing type of computing is:

A) cloud computing.

B) client/server computing.

C) desktop computing.

D) laptop computing.

a

A three-tiered client/server model includes which of the following?

A) Web server

B) application server

C) database server

D) All of the above.

d