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Above-the-line promotion
Promotion that uses mass media, such as television, radio, newspapers, and magazines, to reach a large audience
Below-the-line promotion
Promotion that does not use mass media, such as direct mail, point-of-sale displays, and sponsorship
Boston (or Boston Consulting Group BCG) matrix
A tool for analyzing the product portfolio of a business based on market share and market growth
Brand
A name, term, design, symbol, or other feature that identifies one seller's good or service as distinct from those of other sellers
Brand value
The value of a brand, based on its reputation, customer loyalty, and other factors
Business Activity
All activities involved in developing and/or providing products (goods or services) to satisfy customer needs and wants
Business Failure
The closure of a business due to its inability to generate sufficient revenue or control expenses to make a profit
Business Objective
A desired target or outcome for a business
Exchange Rate
The price of one currency in terms of another currency
External Factor
An element outside of and uncontrolled by an organization that could affect its performance
Financial objective
A target expressed in monetary terms, such as profit, revenue, or costs
Franchise
A business that sells the rights to its products and operations to another business
Globalization
The process of increased integration and interdependence among countries
Government Policy
A set of actions or rules established by a government to guide its decisions
Growth/Share matrix
A tool for analyzing the product portfolio of a business based on market share and market growth
International Trade
The exchange of goods and services across international borders
Market Research
The process of gathering and analyzing data about a market, including customer needs and preferences
Market segment
A group of consumers with similar needs and characteristics that a business may target with its products
Market Segmentation
The process of dividing a market into smaller groups of consumers with similar needs and characteristics
Multinational Company
A company that operates in more than one country
Non-Financial objective
A target not expressed in monetary terms, such as customer satisfaction or employee morale
Partnership
A business owned by two or more people
Place
The distribution channels used to get a product or service to customers
Price
The amount of money charged for a product or service
Primary market research
Research that involves gathering new data, such as through surveys or interviews
Primary sector
The sector of the economy that extracts raw materials, such as agriculture, mining, and fishing
Product
A good or service offered for sale
Product extension strategies
Methods used to prolong the life cycle of a product, such as by finding new markets or new uses for the product
Product Life Cycle (PLC)
The stages a product goes through from its introduction to its decline
Promotion
The methods used to communicate information about a product or service to customers
Quarternary Sector
The sector of the economy that provides information services, such as research and development, and information technology
Secondary market research
Research that involves using existing data, such as from government publications or market research reports
Secondary sector
The sector of the economy that manufactures goods, such as factories and construction
Social Enterprise
A business that aims to achieve social goals alongside the objective of making a profit
Target market
The specific group of consumers that a business aims its products at
Tertiary Sector
The sector of the economy that provides services, such as retail, tourism, and finance
Test marketing
Testing a new product in a limited area before launching it nationwide