Y10 Unit 1 and Unit 4

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37 Terms

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Above-the-line promotion

Promotion that uses mass media, such as television, radio, newspapers, and magazines, to reach a large audience

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Below-the-line promotion

Promotion that does not use mass media, such as direct mail, point-of-sale displays, and sponsorship

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Boston (or Boston Consulting Group BCG) matrix

A tool for analyzing the product portfolio of a business based on market share and market growth

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Brand

A name, term, design, symbol, or other feature that identifies one seller's good or service as distinct from those of other sellers

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Brand value

The value of a brand, based on its reputation, customer loyalty, and other factors

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Business Activity

All activities involved in developing and/or providing products (goods or services) to satisfy customer needs and wants

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Business Failure

The closure of a business due to its inability to generate sufficient revenue or control expenses to make a profit

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Business Objective

A desired target or outcome for a business

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Exchange Rate

The price of one currency in terms of another currency

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External Factor

An element outside of and uncontrolled by an organization that could affect its performance

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Financial objective

A target expressed in monetary terms, such as profit, revenue, or costs

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Franchise

A business that sells the rights to its products and operations to another business

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Globalization

The process of increased integration and interdependence among countries

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Government Policy

A set of actions or rules established by a government to guide its decisions

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Growth/Share matrix

A tool for analyzing the product portfolio of a business based on market share and market growth

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International Trade

The exchange of goods and services across international borders

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Market Research

The process of gathering and analyzing data about a market, including customer needs and preferences

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Market segment

A group of consumers with similar needs and characteristics that a business may target with its products

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Market Segmentation

The process of dividing a market into smaller groups of consumers with similar needs and characteristics

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Multinational Company

A company that operates in more than one country

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Non-Financial objective

A target not expressed in monetary terms, such as customer satisfaction or employee morale

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Partnership

A business owned by two or more people

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Place

The distribution channels used to get a product or service to customers

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Price

The amount of money charged for a product or service

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Primary market research

Research that involves gathering new data, such as through surveys or interviews

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Primary sector

The sector of the economy that extracts raw materials, such as agriculture, mining, and fishing

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Product

A good or service offered for sale

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Product extension strategies

Methods used to prolong the life cycle of a product, such as by finding new markets or new uses for the product

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Product Life Cycle (PLC)

The stages a product goes through from its introduction to its decline

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Promotion

The methods used to communicate information about a product or service to customers

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Quarternary Sector

The sector of the economy that provides information services, such as research and development, and information technology

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Secondary market research

Research that involves using existing data, such as from government publications or market research reports

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Secondary sector

The sector of the economy that manufactures goods, such as factories and construction

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Social Enterprise

A business that aims to achieve social goals alongside the objective of making a profit

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Target market

The specific group of consumers that a business aims its products at

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Tertiary Sector

The sector of the economy that provides services, such as retail, tourism, and finance

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Test marketing

Testing a new product in a limited area before launching it nationwide