ORGANIZATIONAL BEHAVIOR C715, WGU, 2022 NOTES FROM JIM JIVIDEN

instrumental value

Things that you can physically do

terminal value

Things you can't do, but you want to reach it. Ex. = happiness

What determines personality?

Heredity

self-monitor means what?

ability to monitor yourself; see and correct personal errors

attribution theory

tries to explain behavior

intrinsic means what?

internal, insided

extrinsic means what?

external, outside

Which is ALWAYS better: intrinsic or extrinsic

intrinsic

Distinctiveness, consistency, and consensus describe what?

behavior

locus of control is what?

positive core self-evaluation

self-serving bias means what?

When I succeed, I reward myself. When I fail, I blame others.

reasonable means what?

satisfactory

what is unique about the words: "manageable" or "reasonable"

always right

Another way to classify things you have seen or witnessed?

perciever

Maslow's Hierarchy of needs-higher- are what?

Maslow's Hierarchy of needs: more complex, psychological

Maslows Hierarchy of needs-lower- are what?

Maslow's Hierarchy of needs: right now needs, body's needs, safety, food, water, physiological

How effective can you be? The best way to reach with a team is with small achievements

self-efficiency theory

What happens when we think we are working hard and not getting enough compensation for the work we are doing?

our performance tanks

norming stage means what?

acceptable standards

role perception

what i think the tasks of the job are

role expectations are what?

what the tasks of the job really is/ what my boss says the tasks of the job are

role conflict

social loafing means what?

the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable

good

individual + team

good

individual + group

high productivity in a group project can be attributed towards what?

cohesive

When performance norms are low, cohesiveness makes productivity _______.

low

groupthink means what?

the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic levels of agreement among the individuals in the group

groupshift means what?

the harder i pull my way, the harder you pull your way

What type of conflict involves tasks?

functional

What type of conflict involves relationships?

dysfunctional

teams are what?

put together like a puzzle; people who compliment one another; positive synergy; put the needs of the team first.

work groups, are what?

looking out for themselves as individuals; bunch of people working on their own work together

what types of groups generate greater productivity?

work teams

what kind of teams are comprised of people from the same job level, in different departments, within the same company?

cross-functional

what do problem solving work team actually do if they don't resolve the problem themselves?

suggest solutions

When teams have excess members, cohesiveness __________.

declines

Type of group that has rules and guideline to complete certain tasks

formal

groups that don't have rules. Ex. = party planning committee

informal

organizational climate means what?

team spirit

encounter stage

new, encountering what the job seemed like vs. what it actually is.

who said leaders can't change?

Fiedler

charasmatic means what?

hero, values, vision

transformational

intelligence, convince you to put the company first, always good

transactional

rewards for accomplishing a goal

performance evaluation

360 degree evaluation

counterproductivity

takes away from the company