MGMT300 final shit

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133 Terms

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Personality

The structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior.

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Traits

Recurring regularities or trends in people’s responses to their environment.

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Cultural values

Shared beliefs about desirable end states or modes of conduct in a given culture.

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Conscientiousness

Dependable, organized, reliable, ambitious, hardworking, and persevering.

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Agreeableness

Warm, kind, cooperative, sympathetic, helpful, and courteous.

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Neuroticism

Nervous, moody, emotional, insecure, and jealous.

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Openness to experience

Curious, imaginative, creative, complex, refined, and sophisticated.

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Extraversion

Talkative, sociable, passionate, assertive, bold, and dominant.

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Accomplishment striving

A strong desire to accomplish task-related goals as a means of expressing personality.

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Communion striving

A strong desire to obtain acceptance in personal relationships as a means of expressing personality.

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Zero acquaintance

Situations in which two people have only just met.

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Status striving

A strong desire to obtain power and influence within a social structure as a means of expressing personality.

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Positive affectivity

A dispositional tendency to experience pleasant, engaging moods such as enthusiasm, excitement, and elation.

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Negative affectivity

A dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance.

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Differential exposure

Neurotic people are more likely to appraise day-to-day situations as stressful.

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Differential reactivity

Neurotic people are less likely to believe they can cope with the stressors that they experience.

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Locus of control

Whether people attribute the causes of events to themselves or to the external environment.

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Myers-Briggs type indicator

Evaluates individuals on the basis of four types of preferences.

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Interests

Expressions of personality that influence behavior through preferences for certain environments and activities.

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RIASEC

Suggests that interests can be summarized by six different personality types.

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Realistic

Enjoys practical, hands-on, real-world tasks; tends to be frank, practical, determined, and rugged.

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Investigative

Enjoys abstract, analytical, theory-oriented tasks; tends to be analytical, intellectual, reserved, and scholarly.

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Artistic

Enjoys entertaining and fascinating others using imagination; tends to be original, independent, impulsive, and creative.

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Social

Enjoys helping, serving, or assisting others; tends to be helpful, inspiring, informative, and empathic.

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Enterprising

Enjoys persuading, leading, or outperforming others; tends to be energetic, sociable, ambitious, and risk-taking.

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Conventional

Enjoys organizing, counting, or regulating people or things; tends to be careful, conservative, self-controlled, and structured.

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Culture

The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations.

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Project GLOBE

Global Leadership and Organizational Behavior Effectiveness.

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Ethnocentrism

Propensity to view one’s own cultural values as 'right' and those of other cultures as 'wrong'.

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Typical performance

Reflects performance in the routine conditions that surround daily job tasks.

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Maximum performance

Reflects performance in brief, special circumstances that demand a person’s best effort.

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Situational strength

'Strong situations' have clear behavioral expectations, incentives, or instructions that make differences between individuals less important.

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Trait activation

Some situations provide cues that trigger the expression of a given trait.

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Integrity tests

Personality tests that focus specifically on a predisposition to engage in theft and other counterproductive behaviors.

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Clear purpose tests

Ask applicants about their attitudes toward dishonesty, beliefs about the frequency of dishonesty, and other related factors.

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Veiled purpose tests

Do not reference dishonesty explicitly but rather assess more general personality traits associated with dishonest acts.

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Faking

Exaggerating responses to a personality test in a socially desirable fashion.

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Team process

The different types of communication, activities, and interactions that occur within teams that contribute to their end goals.

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Process gain

Getting more from the team than you would expect according to the capabilities of its individual members.

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Process loss

Getting less from the team than you would expect based on the capabilities of its individual members.

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Coordination loss

It consumes time and energy that could otherwise be devoted to task activity.

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Production blocking

Occurs when members have to wait on one another before they can do their part of the team task.

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Motivational loss

The loss in team productivity that occurs when team members don’t work as hard as they could.

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Social loafing

Members exert less effort when working on team tasks than they would if they worked alone.

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Taskwork processes

The activities of team members that relate directly to the accomplishment of team tasks.

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Brainstorming

Face-to-face meeting of team members in which each offers as many ideas as possible about a focal problem or issue.

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Nominal group technique

An offshoot of brainstorming that addresses some of its limitations.

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Decision informity

Reflects whether members possess adequate information about their own task responsibilities.

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Staff validity

The degree to which members make good recommendations to the leader.

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Hierarchical sensitivity

The degree to which the leader effectively weighs the recommendations of the members.

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Boundary spanning

Activities with individuals and groups outside of the team.

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Ambassador activities

Communications that protect the team, persuade others to support it, or obtain resources.

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Task coordinator activities

Communications that coordinate task-related issues with others in different functional areas.

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Scout activities

Actions to obtain information about technology, competitors, or the broader marketplace.

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Teamwork processes

Interpersonal activities that facilitate the accomplishment of the team’s work.

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Transition processes

Teamwork activities that focus on preparation for future work.

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Action processes

Monitoring progress toward goals, systems monitoring, and coordination in teams.

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Interpersonal processes

Motivating, confidence building, and conflict management activities.

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Relationship conflict

Disagreements among team members about interpersonal relationships or personal values.

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Task conflict

Disagreements among members about the team’s task.

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Communication

The process of transferring information and meaning from a sender to a receiver.

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Information richness

The amount and depth of information transmitted in a message.

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Network structure

The pattern of communication that occurs regularly among team members.

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Team states

Specific types of feelings and thoughts that emerge in team members due to shared experiences.

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Cohesion

Strong emotional bonds developed among team members.

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Groupthink

The drive toward conformity at the expense of team priorities, often linked with overconfidence.

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Potency

The degree to which team members believe they can be effective in various situations.

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Mental models

The level of shared understanding among team members regarding tasks and goals.

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Transactive memory

The distribution of specialized knowledge among team members for effective memory.

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Cross-training

Development of shared mental models regarding team roles and their integration.

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Personal clarification

Members receive information about the roles of other team members.

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Positional modeling

Team members observe how others perform their roles.

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Positional rotation

Training that gives members experience in the responsibilities of their teammates.

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Team process training

Training intended to facilitate effective functioning of the team as a unit.

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Action learning

A process where teams analyze real problems and develop action plans.

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Team building

Training facilitated by consultants to enhance team processes and relations.

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Leadership

The use of power and influence to direct followers toward goal achievement.

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Leader-member exchange theory

Describes how leader-member relationships develop over time dyadically.

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Role taking phase

Where a manager describes role expectations to an employee.

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Role making phase

Where employee’s expectations mix with those of the leader.

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Leader effectiveness

The degree to which a leader's actions achieve unit goals and foster trust and respect.

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Leader emergence

The process of who becomes a leader initially.

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Autocratic style

The leader makes decisions unilaterally without employee input.

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Consultative style

The leader seeks employee opinions before making decisions.

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Facilitative style

The leader seeks consensus and equal input from the group.

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Delegative style

The leader gives responsibility to employees within set boundaries.

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Time-driven model of leadership

Proposes that focus should shift from leader styles to situations.

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Initiating structure

The extent to which a leader defines and structures employee roles.

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Consideration

The extent to which leaders create trustful, respectful relationships with employees.

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Life cycle theory of leadership

Optimizes leadership style based on employee readiness.

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Readiness

The ability and willingness of employees to accomplish tasks.

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Telling

High initiating structure, low consideration.

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Selling

High initiating structure, high consideration.

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Participating

Low initiating structure, high consideration.

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Delegating

Low initiating structure, low consideration.

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Transformational leadership

Inspiring commitment to a shared vision and role-modeling for followers.

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Laissez-faire leadership

Avoidance of leadership entirely.

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Transactional leadership

Rewards or disciplines followers based on their performance.

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Passive management by exception

The leader takes corrective action after mistakes are made.

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Active management by exception

The leader actively monitors and corrects mistakes when needed.