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Personality
The structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior.
Traits
Recurring regularities or trends in people’s responses to their environment.
Cultural values
Shared beliefs about desirable end states or modes of conduct in a given culture.
Conscientiousness
Dependable, organized, reliable, ambitious, hardworking, and persevering.
Agreeableness
Warm, kind, cooperative, sympathetic, helpful, and courteous.
Neuroticism
Nervous, moody, emotional, insecure, and jealous.
Openness to experience
Curious, imaginative, creative, complex, refined, and sophisticated.
Extraversion
Talkative, sociable, passionate, assertive, bold, and dominant.
Accomplishment striving
A strong desire to accomplish task-related goals as a means of expressing personality.
Communion striving
A strong desire to obtain acceptance in personal relationships as a means of expressing personality.
Zero acquaintance
Situations in which two people have only just met.
Status striving
A strong desire to obtain power and influence within a social structure as a means of expressing personality.
Positive affectivity
A dispositional tendency to experience pleasant, engaging moods such as enthusiasm, excitement, and elation.
Negative affectivity
A dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance.
Differential exposure
Neurotic people are more likely to appraise day-to-day situations as stressful.
Differential reactivity
Neurotic people are less likely to believe they can cope with the stressors that they experience.
Locus of control
Whether people attribute the causes of events to themselves or to the external environment.
Myers-Briggs type indicator
Evaluates individuals on the basis of four types of preferences.
Interests
Expressions of personality that influence behavior through preferences for certain environments and activities.
RIASEC
Suggests that interests can be summarized by six different personality types.
Realistic
Enjoys practical, hands-on, real-world tasks; tends to be frank, practical, determined, and rugged.
Investigative
Enjoys abstract, analytical, theory-oriented tasks; tends to be analytical, intellectual, reserved, and scholarly.
Artistic
Enjoys entertaining and fascinating others using imagination; tends to be original, independent, impulsive, and creative.
Social
Enjoys helping, serving, or assisting others; tends to be helpful, inspiring, informative, and empathic.
Enterprising
Enjoys persuading, leading, or outperforming others; tends to be energetic, sociable, ambitious, and risk-taking.
Conventional
Enjoys organizing, counting, or regulating people or things; tends to be careful, conservative, self-controlled, and structured.
Culture
The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations.
Project GLOBE
Global Leadership and Organizational Behavior Effectiveness.
Ethnocentrism
Propensity to view one’s own cultural values as 'right' and those of other cultures as 'wrong'.
Typical performance
Reflects performance in the routine conditions that surround daily job tasks.
Maximum performance
Reflects performance in brief, special circumstances that demand a person’s best effort.
Situational strength
'Strong situations' have clear behavioral expectations, incentives, or instructions that make differences between individuals less important.
Trait activation
Some situations provide cues that trigger the expression of a given trait.
Integrity tests
Personality tests that focus specifically on a predisposition to engage in theft and other counterproductive behaviors.
Clear purpose tests
Ask applicants about their attitudes toward dishonesty, beliefs about the frequency of dishonesty, and other related factors.
Veiled purpose tests
Do not reference dishonesty explicitly but rather assess more general personality traits associated with dishonest acts.
Faking
Exaggerating responses to a personality test in a socially desirable fashion.
Team process
The different types of communication, activities, and interactions that occur within teams that contribute to their end goals.
Process gain
Getting more from the team than you would expect according to the capabilities of its individual members.
Process loss
Getting less from the team than you would expect based on the capabilities of its individual members.
Coordination loss
It consumes time and energy that could otherwise be devoted to task activity.
Production blocking
Occurs when members have to wait on one another before they can do their part of the team task.
Motivational loss
The loss in team productivity that occurs when team members don’t work as hard as they could.
Social loafing
Members exert less effort when working on team tasks than they would if they worked alone.
Taskwork processes
The activities of team members that relate directly to the accomplishment of team tasks.
Brainstorming
Face-to-face meeting of team members in which each offers as many ideas as possible about a focal problem or issue.
Nominal group technique
An offshoot of brainstorming that addresses some of its limitations.
Decision informity
Reflects whether members possess adequate information about their own task responsibilities.
Staff validity
The degree to which members make good recommendations to the leader.
Hierarchical sensitivity
The degree to which the leader effectively weighs the recommendations of the members.
Boundary spanning
Activities with individuals and groups outside of the team.
Ambassador activities
Communications that protect the team, persuade others to support it, or obtain resources.
Task coordinator activities
Communications that coordinate task-related issues with others in different functional areas.
Scout activities
Actions to obtain information about technology, competitors, or the broader marketplace.
Teamwork processes
Interpersonal activities that facilitate the accomplishment of the team’s work.
Transition processes
Teamwork activities that focus on preparation for future work.
Action processes
Monitoring progress toward goals, systems monitoring, and coordination in teams.
Interpersonal processes
Motivating, confidence building, and conflict management activities.
Relationship conflict
Disagreements among team members about interpersonal relationships or personal values.
Task conflict
Disagreements among members about the team’s task.
Communication
The process of transferring information and meaning from a sender to a receiver.
Information richness
The amount and depth of information transmitted in a message.
Network structure
The pattern of communication that occurs regularly among team members.
Team states
Specific types of feelings and thoughts that emerge in team members due to shared experiences.
Cohesion
Strong emotional bonds developed among team members.
Groupthink
The drive toward conformity at the expense of team priorities, often linked with overconfidence.
Potency
The degree to which team members believe they can be effective in various situations.
Mental models
The level of shared understanding among team members regarding tasks and goals.
Transactive memory
The distribution of specialized knowledge among team members for effective memory.
Cross-training
Development of shared mental models regarding team roles and their integration.
Personal clarification
Members receive information about the roles of other team members.
Positional modeling
Team members observe how others perform their roles.
Positional rotation
Training that gives members experience in the responsibilities of their teammates.
Team process training
Training intended to facilitate effective functioning of the team as a unit.
Action learning
A process where teams analyze real problems and develop action plans.
Team building
Training facilitated by consultants to enhance team processes and relations.
Leadership
The use of power and influence to direct followers toward goal achievement.
Leader-member exchange theory
Describes how leader-member relationships develop over time dyadically.
Role taking phase
Where a manager describes role expectations to an employee.
Role making phase
Where employee’s expectations mix with those of the leader.
Leader effectiveness
The degree to which a leader's actions achieve unit goals and foster trust and respect.
Leader emergence
The process of who becomes a leader initially.
Autocratic style
The leader makes decisions unilaterally without employee input.
Consultative style
The leader seeks employee opinions before making decisions.
Facilitative style
The leader seeks consensus and equal input from the group.
Delegative style
The leader gives responsibility to employees within set boundaries.
Time-driven model of leadership
Proposes that focus should shift from leader styles to situations.
Initiating structure
The extent to which a leader defines and structures employee roles.
Consideration
The extent to which leaders create trustful, respectful relationships with employees.
Life cycle theory of leadership
Optimizes leadership style based on employee readiness.
Readiness
The ability and willingness of employees to accomplish tasks.
Telling
High initiating structure, low consideration.
Selling
High initiating structure, high consideration.
Participating
Low initiating structure, high consideration.
Delegating
Low initiating structure, low consideration.
Transformational leadership
Inspiring commitment to a shared vision and role-modeling for followers.
Laissez-faire leadership
Avoidance of leadership entirely.
Transactional leadership
Rewards or disciplines followers based on their performance.
Passive management by exception
The leader takes corrective action after mistakes are made.
Active management by exception
The leader actively monitors and corrects mistakes when needed.