Chapter 5: Ambulance Operations and Responding to EMS Calls

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A comprehensive set of flashcards covering terminology and concepts related to ambulance operations and responding to EMS calls.

Last updated 9:52 PM on 2/1/26
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30 Terms

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Neonates

Infants from birth to one month of age, also called newborns.

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Due regard

Appropriate caution and concern.

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Defensive driving

Techniques of safe driving and crash avoidance that involve anticipating dangerous situations caused by adverse conditions or mistakes of other drivers.

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Fixed-wing aircraft

An airplane (prop or jet).

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Multiple-casualty incident (MCI)

Any event in which the number of patients exceeds the capabilities of the resources on scene.

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Triage desk

The location in an emergency department where arriving patients are first evaluated and assigned priority for care.

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Left lateral recumbent position

Position in which the patient is placed on their left side to help manage the airway, also known as recovery position.

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Patient care report (PCR)

A written or electronic record of specific information that documents an EMS call.

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Nonemergency moves

Use of a planned technique to move a patient from one location to another under non-urgent conditions.

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Emergency moves

Techniques to move a patient quickly from a dangerous situation.

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Star of Life

A six-point blue star symbolizing emergency medical services, representing detection, reporting, response, on-scene care, care in transit, and transfer to definitive care.

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Retro-reflective material

A textile that reflects nearly all light back to the source without diffusing it.

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Fowler's position

A semi-sitting position with the head of the bed elevated; various degrees exist including high Fowler's, regular (semi-) Fowler's, and low Fowler's.

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Incident command system (ICS)

A standardized management approach for coordinating emergency responses across multiple agencies.

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Nonemergency response

Driving the ambulance under routine conditions without the need for warning devices.

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Supine

A position in which the patient is lying on their back.

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Chief complaint

The patient's statement of the reason for seeking medical attention.

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Packaging

Preparing the patient for transport while ensuring continued medical treatment.

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Commission on Accreditation of Ambulance Services (CAAS)

An independent panel that promotes quality in medical transportation.

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Mechanism of injury (MOI)

The forces and energy that cause trauma.

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Acute illness

An illness with sudden onset, typically of short duration.

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Semi-Fowler's position

Position with the head of the bed elevated at 45 degrees.

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Spotter

A person who provides instructions and assistance during patient movement.

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System status management (SSM)

A computerized system for ambulance and personnel deployment.

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Rotor-wing aircraft

A helicopter.

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Emergency response

Using visible and audible warning devices during ambulance operation to request the right of way.

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Chronic illness

A long-standing disease that progresses slowly.

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Nature of the illness

The general type of medical problem a patient is suffering from.

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Recovery position

Position in which the patient is placed on their left side to manage the airway, also known as left lateral recumbent position.

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Interfacility transfers

Ambulance transportation of patients between health care facilities or to scheduled medical appointments.