Ch.7 BUSN

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Last updated 9:55 AM on 5/17/25
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21 Terms

1
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Disruptive Innovation

Innovations in products, services, or processes that radically change an industry's rules.

2
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Organizational Change

Any alteration of people, structure, or technology within an organization.

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Innovation

The introduction of something new or a novel idea, method, or device.

4
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Adaptability

The ability of an organization to adjust to new conditions.

5
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Change Agent

A person who acts as a catalyst for change within an organization.

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Calm Waters Metaphor

A view of change as an occasional disruption that can be planned and managed.

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White-Water Rapids Metaphor

A view of change as an ongoing and continuous process in a turbulent environment.

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Organic Structure

A flexible organizational structure that promotes adaptability and encourages collaboration.

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Wicked Problems

Complex issues that are difficult to solve because each attempt to solve them alters the understanding of the problem.

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Skunk Works

A small, autonomous group within a large organization that works on radical innovations.

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Employee Stress

The adverse reaction people have to excessive pressure from demands or constraints in the workplace.

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Creative Destruction

A concept by economist Joseph Schumpeter where capitalism builds on processes that replace old technologies with new ones.

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Employee Counseling

Assistance provided by organizations to help employees manage personal issues and reduce stress.

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Idea Champion

An individual who enthusiastically supports new ideas and helps overcome resistance to implement innovations.

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High Commitment HR Practices

Human resource practices that actively promote training, development, and job security.

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Coping with Job Stress Techniques

Strategies such as time management, deep relaxation techniques, and social support that help reduce workplace stress.

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Change Readiness

The extent to which an organization is prepared to implement change effectively.

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Forces for Change

External and internal pressures that necessitate change within an organization.

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Disruptor

A smaller company or technology that significantly alters or challenges established markets.

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Management by Objectives (MBO)

A performance management strategy that aims to improve organizational performance by defining clear objectives.

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Organizational Development (OD) Techniques

Methods used to bring about changes in individuals and the quality of interpersonal work relationships within organizations.

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