Module 1 Principles of Speech and Communications

communication

the process of using symbols to exchange meaning

suggests communication moves in one direction

Linear Model of Communication

when does Linear Communication have limits

in human to human communication

transactional model of communication

view of communication as the simultaneous sending and receiving of messages

what process demonstrates that noise and personal filters always influence the outcomes of every exchange

Transactional Model of Communication

intercultural communication

communication among people with differing cultural backgrounds

Interpersonal communication

communication between people in small settings

small group communication

communication occurring within small groups of three or more people

Organizational Communication

how large groups communicate amongst themselves

Organizational Communication places emphasis on

how the group communicates as a group, in addition to how the people in them communicate individually

what type of communication focuses on the choices we make when communicating in informal settings?

interpersonal communication

Channel

the method a sender uses to send a message

Noise

any disturbance that interferes with the sending or receiving of a message

verbal communication

communication that uses written or spoken words

Symbols

gestures or objects that have meanings associated with them that are recognized by people who share a culture

Why is it important to know the different meaning of a symbol?

to make sure that your original meaning is conveyed

miscommunication

when a message loses its intended meaning

what commonly causes miscommunication?

Noise, speech impediments, accents, and slang

nonverbal communication

communication without the use of words.

Nonverbal communication uses

multiple channels, is continuous, is conscious and unconscious, and some are universally understood

Using multiple channels helps

convey the full extent of a message

How does nonverbal communication help verbal communication?

it replaces, duplicates, or complements

How does nonverbal communication hurt Verbal communication?

contradicts or misleads

Kinesics

the study of body movement and facial expressions

Haptics

study of touch

Artifacts

types of nonverbal communication used on our body and surroundings to send messages to others

proxemics

the study of the use of space

Enviornment

nonverbal acts that make use of a certain space

Chronemics

the study of the use of time

Paralanguage

describes vocal qualities

silence

a nonverbal where no words or sounds are used to convey a message