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Last updated 2:17 PM on 2/1/26
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4 Terms

1
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What is the definition of E-governance?

The use of ICT to improve the efficiency, transparency, and accountability of government operations

2
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What does the acronym GEM stand for in the context of E-governance benefits?

Government Efficiency, Ease of access, and Management/Accountability (Efficiency, Transparency, Accountability) .

3
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What is the primary difference between E-Government and E-Governance?

E-Government focuses on transaction-based services (forms, licenses), while E-Governance is broader, including democratic processes and public participation .

4
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In the SMART Governance framework, what does each letter stand for?

Simple, Moral, Accountable, Responsive, and Transparent .