Persuasion Commitment and Consistency

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5 Terms

1
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Foot-in-the-door

 

Starts with a small request and the moves to a larger one in small increments. Involves the process of commitment and consistency. Ex of C & C

 

2
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 Door-in-the-face

  • You first ask for something really large that you know will be turned down.

  •   Then you make a smaller request which no seems more reasonable

  • People feel pressure to reciprocate your concession by saying yes

  • This works because of contrast – the second request looks mild next to the first request

  • Ex of reciprocity  

3
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What are the four characteristics of commitments that change self-image? 

  • Must be active

  • Must be public

  • Must take effort

  • Must be freely chosen

4
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What are the four factors that affect an individual’s vulnerability to commitments? 

  • Age (higher age/higher vulnerability)

  • Individualism (higher/higher)

  • Pride (more/higher)

  • Self-consciousness (higher/higher)

5
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How does the low-ball technique work?  Why is it considered an example of commitment and consistency? 

Begins with a good and very attractive deal. Then, just before the sale, the deal changes to something less attractive. Once you say yes, you feel a psychological pressure to stay consistent with the decision you already made.