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self esteem
based on evaluating the self, and rating one’s behaviors and qualities as positive or negative, which results in defining the self as worthy or non-worthy
ex: pride, dignity
self efficacy
a person’s belief in their ability to complete a task or achieve a goal
ex: you can walk 1 mile without any difficulty
spotlight effect
individuals believe others notice them, particularly their mistakes and other embarrassing actions, more than they actually do
excessive optimism
occurs when individuals have an unrealistic belief that positive outcomes are more likely to occur than negative ones
ex: a customer might invest in new business venture with high expectations of success
blindness to ones own incompetence
people who don’t know much about a given subject don’t have the knowledge or skills to spot they own mistakes or knowledge gaps
self-serving bias
the tendency of individuals to attribute their successes to their own abilities and efforts while blaming external factors for their failures
ex: a student who does well ascribes their success to their excellent preparation and intelligence
narcissism
a mental health condition in which people have an unreasonably high sense of their own importance
ex: a toxic relationship
personnel / industrial psychology
considers how to best match employees to the jobs they are suited for, given their skills, background and strengths
unstructured interviews
more like a conversation and the interviewer only facilitates the discussion
fundamental attribution error
the tendency for people to overestimate the effect of personality and underestimate the effect of circumstances in viewing another person’s behavior
ex: assuming someone is impatient instead of them having a bad day
self fulfilling prophecy
an expectation, either positive or negative, about people or events that may affect a person’s behavior, causing those expectations to be fulfilled
ex: if a man believes that women in general are physically weaker and less capable than men, he may treat her differently
confirmation bias
the human tendency to only seek out information that supports one position or idea
ex: how we seek out or interpret news stories
comparative judgements
a method that allows measurement of a competence by comparison of items with other items
interviewing bias
getting intentions- not necessarily behavior
lack of feedback- availability heuristic
potential interview issues
open to distortion
low reliability
questionable validity
structured interviews
a standardized method of assessment in which the interviewer asks a predetermined set of questions as written and records patient responses
organizational psychology
the scientific study of human behaviors in organizations and the workplace
employee satisfaction
pleasurable or positive emotional state, resulting from the appraisal of one’s job experiences
leadership styles
how someone guides, motivates, and manages others while strategizing and executing tactics to meet team and stakeholder demands
expectancy theory
what do I get if I succeed
if I succeed how likely am I to get what I expect
how likely am I to succeed
Hawthorne effect
peoples tendency to behave differently when they become aware that they are being observed
task leadership
goal-directed or goal-oriented type of leadership
social leadership
the study of how individuals influence and guide others within a group or social context
transformational leadership
a style that inspires and motivates employees to exceed expectations through vision, empathy, and innovation, emphasizing growth for both individuals and organizations