Ch. 7: The Resolution of Conflicts
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8 Terms
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conflict resolution
process of trying to solve a conflict
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persuasion
convincing others to accept a different viewpoint on an issue
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compromise
each side gives up something and gets something in return
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consensus building
dispute or conflict between several parties is resolved when all parties agree with the decision, no vote
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mediator
the person who gets all parties in a conflict involved
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negotiation
a discussion aimed at reaching an agreement
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negotiation
both parties feel like they have "won"
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consensus building
come up with a list of alternatives, narrow down the list
Note 
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