Defining Marketing for the New Realities

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Last updated 1:21 AM on 4/19/24
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6 Terms

1
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three forces

technology, globalization and social responsibility

2
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What Can We “Market”?

GOODS, SERVICES, EXPERIENCES, PEOPLE, EVENTS, PLACES, EVENTS, PLACES, INFORMATION, IDEAS, COMPANIES, INDUSTRIES

3
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5 C’s

CUSTOMER, COMPANY, CONTEXT, COLLABORATORS, COMPETITORS

4
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STP

SEGMENTATION, TARGETING POSITIONING

5
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3 phases of the purchase process

PRE-PURCHASE

PURCHASE

POST-PURCHASE

6
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customer involvement/ kinds of purchases

low, medium, high