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Our Adaptability
Capability to learn new behaviors to help us cope with an ever changing world
-Opran winfrey is a living example of adaptability, overcame tremendous diversity
Learning
-No topic is closer to the heart of psychology than learning
-by learning, we adapt to our environments
Association
-One way to learn is association, or connecting events that occur in a sequence, feeds our habitual behaviors, associative learning
-habits form when we repeat behaviors in a specific context
-it takes about 60 days, or 2 months to form a habit
Process of learning associations
conditioning
Conditioning
-Classical conditioning: learned to associate 2 stimuli with each other, thus to anticipate events, eg lightning with thunder
-Operant conditioning: associate our behavior with their consequences
cognitive learning
acquire mental information that guides our behavior, e.g. observational learning, learning by observing others
difference between classical and operant conditioning
-Classical: forms associations between two stimuli, involves automatic responses
-Operant: associate their own actions with consequences, their behavior operates on the environment to produce a reward or punishment
B.F. Skinner's experiment
-The law of effect: rewarded behavior tends to occur
-The experiment: used an operant chamber, or Skinners Box, with a button or bar that the animal presses to release a reward
-Skinner said that external influence, not internal thoughts and feelings, shape behavior, and that it is separate from neuroscience
Reinforcement
Any event that increases the frequency of a particular response
-Positive Reinforcement: Adds a happy stimuli
-Negative Reinforcement: Removes a negative stimuli, not a punishment
-Primary reinforcers: are unlearned, innate desired
-Secondary reinforcers: are conditioned, learned association with primary reinforcers, like money, good grades, etc
-Immediate vs delayed reinforcers, delayed gratification often lose however
Shaping
Gradually guiding natural behaviors towards a desired behavior, rewarding behaviors that gradually become closer to the desired behavior, or successive approximations
-Shaping can determine what non-verbal cues animals perceive, by shaping them to respond to one and not the other, can know if they can tell the difference
reinforcement schedules
-Continuous reinforcement: reinforce immediately and everytime, learning occurs quickly, but it is also distinguished quickly
-Partial or intermittent reinforcement: Some are reinforced and some are not, learning is slower to appear, but there is a greater resistance to the extinction of that behavior
4 schedules of partial reinforcement
-Fixed ratio: reinforces after a set number of responses, e.g. starbucks reward system
-Variable ratio: reinforce after an unpredictable number of responses, produces high rate of responding, e.g. slot machine
-Fixed Interval: Reinforce after a specific period of time, example of checking mail more often as mail time approaches
-Variable interval: Reinforces the first responses after variable intervals, produces slow, steady responding
reinforcement schedule effects
-response rates are generally higher for ratio schedules than interval schedules
-responding is more consistent for when reinforcement is variable, rather than fixed
punishment
-positive punishment: Administer adverse stimulus
-negative punishment: Withdraw a rewarding stimulus
swift and sure punishment is more effective than severe punishment
problems with punishment
-physical punishment causes drawbacks
-behavior is suppressed, not forgotten
-physical punishment does not replace the unwanted behavior, doesn't provide direction for appropriate behavior
-punishment teaches discrimination among situations, certain responses, and not others will be reinforced
-can teach fear, associated with the person administering the punishment, and can also teach aggression by modeling violence
-a better punishment is a timeout from positive reinforcement
punishment vs reinforcement
-Punishment: what not to do, trains prohibition
-Reinforcement: what to do, trains positive obligation
to build good or reduce bad habits:
-State a realistic goal in measurable terms, share with others
-Decide how, when and where you will work on your goals
-Monitor how often you engage with desired behavior
-Reinforce desired behavior
-reduce the rewards gradually
Social Learning
-learning by observation
-but can't just observe, must observe and also model or imitate
-modeling has very strong effects, especially in children
-when observing someone else receiving an award, our own reward systems are activated
-humans are amazing imitators, and are often over imitators
Mirror Neurons
provide an neutral basis for everyday imitation or observational learning, when one observes something, the mirror neurons send signals to the brain as if one is doing what they are observing,
Theory of Mind
Enables empathy, neuralgy sharing someone's experience, ability to enter another's mental state
-we can easily experience the feelings and actions described in fiction novels, because our own brain mirrors
effects of modeling
-prosocial effect: by using behavior modeling to encourage polite social helpful interactions, trainees gain skills faster by observing things done correctly
-Negative effects: abusive children from abusive parents tend to be more aggressive, social media and TV have powerful observational learning tools, violence viewing effect
Ivan Pavlov
-found classical conditioning
-laid the foundation for John Watson
-Instead of regarding thoughts, feelings, and emotions to understand learning, he began to study responses to stimuli in environments
-he earned his Noble prize for work with dogs, experimented with learning in the last 30 years of his life
Behaviorism
the view that psychology should be an objective science and that it should be based on observable behavior
Pavlov's 5 major conditioning processes
acquisition, extinction, spontaneous recovery, generalization, discrimination
acquisition
In classical conditioning, the initial stage, when one links a neutral stimulus and an unconditioned stimulus so that the neutral stimulus begins triggering the conditioned response.
-conditioning helps animals survive and reproduce and responding to cues that help it find food or mates
extinction
the diminishing of a conditioned response; if the neutral stimulus continually occurs without the unconditioned stimulus, the unconditioned response would occur less and less, dog salivates less and less
Spontaneous Recovery
reappearance of a weakened conditioned response after a pause, if pavlov waited several hours and then sounded the tone again, dogs drooled still, thus extinction is suppressing the conditioned response, not eliminating it
Generalization
-tendency to respond to stimuli similar to the conditioned stimulus, dogs salivate at similar tones, still giving the conditioned response
-stimuli related to naturally revolting or morally questionable objects will evoke, by generalization, moral or physical disgust
Discrimination
Respond to certain stimuli, but not to others, the ability to distinguish between the conditioned stimulus, and other irrelevant stimulus
Pavlov's legacy
-classical conditioning is a basic form of learning
-it is almost universal, and can be done to almost every species, all organisms use classical conditioning to adapt to their environment
-break associations from drug cravings
-immune responses
- basis for Watson's work, that humans emotion and behavior, though biologically influenced, are mainly a bundle of conditioned responses
unconditioned stimulus
The stimulus that produces the natural response, the food for the dog
Unconditioned response
The natural response to the unconditioned stimulus, e.g. the dog salivating
Neutral Stimulus
The stimulus that is not initially associated with a response, but becomes a conditioned stimulus after being associated with the unconditioned stimulus, e.g. the tone
Conditioned stimulus
originally irrelevant, neutral stimulus that, after association with an unconditioned stimulus, comes to trigger a conditioned response
conditioned response
the conditioned response is the exact same as the unconditioned response, is the response to the conditioned stimulus
What is memory
Memory is learning that persists over time, information that has been stored and acquired, and can be retrieved
-Memory is at the core of what it means to be human, and thus loosing it strikes deep
-we have insane memories, very good at facial recognition, store and recognize over 5000 faces
three measures of retention
-Recall: Retrieving info not in conscious awareness, e.g. fill in the blank, additional rehearsing increases retention, lessens the need for relearning
-Recognition: identifying something previously learned, e.g. multiple choice, recognition learning is quick and vast, we remember far more than we can recall
-Relearning: learn quicker when learning for a second time
Information processing model
-encode: get information into our brains
-store: retain that information
-retrieve: Later take that info back out
Parallel processing
we process both consciously and unconsciously at the same time, much slower and less reliable than a computer, that sequentially processes
connectionism
memory is the product of interconnected neural networks
Atkinson and Shiffrin's memory forming process
first to sensory memory: fleeting, first recorded here
-second to short term memory/working memory, encoded through rehearsal, an active scratch pad for the brain, links new experiences to long term memories, retrieves and processes old info
-third to long term memory, move to be ready for later retrieval, theoretically no capacity or duration limit, our recollection isn't perfect so our brain fills in the gaps, edits the memories
central executive
coordinates your attention and focus, while you integrate new information and long term memory
Explicit memories
-facts and experiences we can consciously know and declare, thus are "declarative"
-encoded through effortful processing
Implicit memories
memory stored behind the scenes, skips the conscious encoding, and is encoded by automatic processing
-examples are procedures for automatic skills, space, time, and frequency
-with practice, automatic processing occurs much easier
Iconic memory
a momentary sensory memory of visual stimuli; a photographic or picture-image memory lasting no more than a few tenths of a second
echoic memory
a momentary sensory memory of auditory stimuli; if attention is elsewhere, sounds and words can still be recalled within 3 or 4 seconds
working memory capacity
working memory is our short term memory processing manager
-capacity of 7 bits
-working memory capacity is our ability to juggle multiple items while processing information
-only lasts about 18 seconds
Processing strategies
-Chunking: separating items into meaningful chunks
-Mnemonics: creating mental imagery in our minds, painting pictures and associating them in our minds, acronyms
-hierarchies: create an organizational structure to order information in the brain
-spaced practice
-testing effect: repeated self-testing
-We memorize better if the item is meaningful to us or related to our experience
types of processing
shallow processing: encode based on the word's letters
-words sounds is less shallow but still shallow
Deep processing: encode the semantics of a word, its actual meaning
Memory loss
The ability to forget is a blessing, bad memories and old or irrelevant information
-for some people, memory never leaves
processing mistakes
we filter, alter, and lose most of the information we process, we accurately remember very little
-We only encode around 1/10 of the info we process, rest is forgotten, age affects encoding efficiency as well
-if we don't put effort into coding new info, it never forms a memory
Amnesia
-Antero Grade: remember the past, but cannot form new memories, those with this amnesia can be classically conditioned, but without recollection that they have learned anything, lost the ability to form explicit memories, can still automatically process and form implicit, HOW to do something
-Retro grade Amnesia: cannot remember the past
Retrieval Failure
tip-of-the-tongue failure to remember, failure to retrieve that which we encoded
Interference
-Proactive interference: when prior learning disrupts your recall of new information
-Retroactive interference: when new learning disrupts your recall of old information
Positive transfer
previously learned information facilitates the learning of new information
motivated forgetting
forget because there is some benefit to us, recall influence by emotions
-Freud argued for repression, they repress memories that are painful or traumatic for self-preservation
reconsolidation
a process in which previously stored memories, when retrieved, are potentially altered before being stored again, memories constantly are subject to editing
-can easily replace a real memory with a false one
-False memories are easily engrained and can easily become contagious
-examples: explains the vast major of innocent people in jail, why partners overestimate their first impressions, children are particularly susceptible
Misinformation effect
after exposure to subtle misinformation, people tend to misremember
Imagination inflation
imagination, spurred by a false stimuli, causes fake memories to form, falsely causes old memories to change
source amnesia or source misattribution
misattributing memories
-deja vu, familiarity with the stimuli but uncertainty about the memory
Improving memory
rehearse repeatedly, distributed or spaced practice
-testing effect
-production effect: teaching to learn
-make the learning meaningful: personalize it
-activate retrieval cues
-use mnemonics
-minimize interference
-sleep more
cognition
the mental activities associated with thinking, knowing, remembering, and communicating
-metacognition: beyond thinking, thinking about thinking, improves cognition
concepts
basic level of cognition, mental groupings of similar objects, events, ideas, and people
Prototype
a mental image or best example of a category,
when stimuli doesn't match our prototype, it doesn't fit the typical stereotype
Problem solving skills
-trial and error
-algorithms
-heuristics: simple thinking strategies, e.g. grouping or patterns
insight
an abrupt, true-seeming, and often satisfying solution, burst of activity in right temporal lope
confirmation bias
search for evidence for our opinion rather than against, causes fixation
intuition
our first, automatic unreasoned feelings and thoughts that answer many of our questions
representativeness heuristic
judging the likelihood of things in terms of how well they seem to represent, or match, particular prototypes; may lead us to ignore other relevant information like sample size
availability heuristics
estimating the likelihood of events based on their availability in memory, anything that makes information pop into our head, such as recentness, vividness, distinctness, makes them seem more commonplace
Belief perseverance
clinging to one's initial conceptions after the basis on which they were formed has been discredited, caused by motivated reasoning, solution is to consider the opposing arguments
Framing
the way we present an issue sways our decisions and judgments
Intuition
recognition born of experience, is usually adaptive, strongly effects our judgement, sometimes its better not to think
-We have a two track mind, our intuition and our critical thinking, we use both to make desicions
Creativity and aptitude
creativity and aptitude are directly related, creativity increases with inborn aptitude
Five components of creativity:
-expertise "chances favor the prepared mind"
-imaginative thinking skills
-venturesome personality
-intrinsic motivation
-creative enviroment
To build creativity:
-develop you expertise
-allow problems to percolate in the mind
-set aside time for the mind to roam freely
-experience diverse cultures and ways of thinking
Types of thinking
convergent: provide single correct answer
divergent: ability to consider many different solutions
Memory attention failure
when you dont pay attention, information from sensory memory isn't encoded in short term memory
memory encoding failure
when the process from short term to long term isn't accurate, misses details, is biased, is shallow
memory storage decay
memories stored in long term decay or change over time
survivor bias
Believing something based on a couple exceptions, lottery tickets winner say to keep buying lottery tickets
Human factors
application of psychological science to design environments that fit the capabilities and limitations of human users
-There are biomechanical limits to our actions and motor speed, strength and accuracy, ability to visually perceive, to process auditory information
-use study of human factors to redesign, reduce errors and injuries, reduce information processing errors
-has a strong connection to engineering, often called engineering factors, like ergonomics
Industrial-Organizational psychology (I-O Psych)
workers performance and output, the organizational structure, training, performance feedback, job selection
-Humans factors specialists are meant to address the needs of a specific population
Human Centered Design
4 Key aspects:
-centered on people and their context
-solve the right problems
-understand that everything is a complex interconnected system
-do small interventions, iterative work, prototype, test, and refine the loop
To go above user centered design:
-dehumanizing idea of "users", instead put humans, people first in design
attribution theory
attribute behavior to enduring traits, to peoples disposition versus situational attribution, attribute to the environment
-We tend to intrinsically think that behavior is more dispositional than situational
-attribution is why people behave the way they do
Attitudes
attitudes pre-dispose our reactions to objects, people, and events, what we feel affects our reactions
-we strongly stand for what we believe in, but we also strongly believe in what we stand for, thus our attitudes follow our behaviors
-if we are forced to act against our beliefs, our attitudes tend to change
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request, doing becomes believing
cognitive dissonance
the theory that when actions and attitudes don't coincide, we bring our attitudes in line with our actions, conduct sculpts character
persuasion
peripheral route persuasion: uses attention getting cues to trigger speedy, emotion based judgements
-central route persuasion: offers evidence and arguments that aim to trigger central thinking
cultural influences
culture consists of behaviors, ideas, and values shared by a group of people, ensuring division of labor and preservation of innovation, culture dictates almost everything in our life
-Collectivist "we" vs individualist "i"
tight cultures, obey social norms, loose cultures, norms with wide variability
conformity
aka social contagion, we have a natural inclination to copy emotions, drives empathy, which creates mood linkage among groups
-we are more likely to conform when:
-we feel incompetent
-groups of more than three
-the rest of the group agrees
-we admire the groups status or attractiveness
normative social influence: to gain social approval
informational social influence: accept other's opinions about reality
Obedience
Stanley milgrams experiments that used electric shocks to assist "learning", level of obedience is shocking
obedience is higher when:
-people giving orders are close, perceived as a legitimate authority
-authority is supported by a powerful or prestigious institution
-victim is depersonalized, in another room
-no role models for defiance
obedience usually wins over kindness, those who resisted did so early
minority influence
power of one or two individuals to sway a minority
social facilitation
others presence strengthens the most likely response, people observing amplify reactions, whether good or bad
social loafing
diminishing effort on tasks done in groups vs individually
Deindividualism
the process of losing one's sense of personal identity, which makes it easier to behave in ways inconsistent with one's normal values, thrives online with cyberbullying, online trolls, mobs, concerts, worship, etc
group polarization
beliefs and attitudes grow in strength as we discuss them with likeminded people
Group think
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
prejudice
pre-judgement, comes with negative emotions, hostility or fear, stereotypes, discrimination, microaggressions
-prejudice can be implicit or explicit
ABCs
-Affect: negative feelings towards members
-Behavior: discrimination, violent acts
-Cognition: stereotypes, generalizations
Study prejudice by
-testing for unconscious group associations
-considering unconscious patronizations, catering to other race
-monitoring reflexive body actions
implicit prejudice
fatigue amplifies racial bias, because it increases automatic responses
-subtle examples of implicit bias
-colorism
-criminal stereotypes
-medical care disparities
roots of prejudice
-just world phenomenon: people get what they deserve
-blame the victim dynamic: disposition, not circumstance, accounts for their misfortune
-we have a natural tendency to be prejudiced against strangers
-scapegoat theory: find someone to blame when something goes wrong, therefore blame entire people groups
-hindsight bias amplifies victim blaming, they got what they deserve