ShopKey Mgmt 5.9 Module 5

The Estimator can be quickly opened from the keyboard by pressing Alt + M on the Order or Revision screen.

True

Recommendations supply text description for need repairs and this can be marketed with Followup letters. Revisions are important because they supply the part & labor details and pricing to get actual customer approval

True

Tech worksheet findings were made into Recommendations; this is best to do next, before calling the customer:

Workup Revisions for work required, providing customer with options

Having a word-matching (alias file) function provides this benefit for users:

Search results no matter what name OEM uses for the part

Inventory stock (ideal QOH) is calculated by which values:

Stocking Level & Reorder Point

Sell Revisions screen is powerful because it allows:

All of these

To access the screen to add new or edit an existing Category, which path is correct:

Setup - Standard Descriptions - Category tab

During transfer of Estimator parts to Order or Revision screen, the program will pop up a Cost box. You won't be able to fill that value until the dealer is contacted by phone, fax or email.

True

Recommendation(s) will be lost once the current invoice is posted, regardless of whether it was acted upon or not.

False

Which of these statements is NOT true about Sublets:

Sublets include parts

Checking the Confirmed checkbox in Part Item Edit window is useful when:

You want to subtract from inventory early so it doesn't get oversold

To remain competitive on estimates where two labor operations may overlap, always be sure to factor this with:

Combination Times

If a workstation screen is visible to customers, the Cost field in Part Item - Entry (or Edit) window can be hidden by:

Checking Display Off box

With a tech (Please, Select) assigned to the labor job, Charged Hours will automatically copy into Pay Hrs & Actual Hrs fields.

True

Save significant estimating time by utilizing pre-built labor descriptions included within

Estimator

Popular sublets should be stored as Part Kits.

False

To Search Inventory items from an existing order, it's better to go through Parts Item Entry window because then you'll have a Transfer button to get it on the order quickly.

True

When you don't know the full part number for an item, you should:

Type a partial part number and then use Search to find it

It is necessary to use Categories to find parts & labor items in Estimator because there is no Search function.

False

Part searches CANNOT be filtered by this factor:

Last Cost