Chapter 16 Quiz (ITN107) - Troubleshooting Operating Systems

A Windows stop error is better known as the ________.

Blue Screen of Death

What are the two critical boot files that risk corruption in Windows?

bootmgr and bcd

Which command provides a detailed query about drives and volumes?

fsinfo

What tool in the Windows operating system is used to monitor various log files?

Event Viewer

Which option nukes your system—all apps, programs, user files, user settings—and presents a fresh installation of Windows?

Reset your PC

What is the easiest fix for a missing DLL error?

Reinstall the program.

In Compatibility mode which setting turns off automatic resizing of a program's windows?

Disable display scaling on high DPI settings

Which automatic startup option should you choose when you require a default video driver to troubleshoot a video problem?

Enable Low-Resolution Mode

Which tool can you use to temporarily prevent programs from autoloading?

System Configuration

What tool is used to end programs that do not shut down normally?

Task Manager

Which tool enables you to check and replace a number of critical files, including the important DLL cache?

System File Checker

The Action Center is found in which version of Windows?

Windows 7/8/8.1

The ________ command at the Bash or Terminal shell enables you to terminate running programs in Linux or macOS, just like the tools in Command or PowerShell.

Kill

An application particularly relies on which type of files?

DLL (Dynamic Link Library)

Which automatic startup option should you choose when Windows' startup fails immediately after installing a new driver but before you have logged on again?

Last Known Good Configuration

What must be enabled for the Volume Shadow Copy Service (VSS) to function?

System Protection

What is the Linux version of a Windows stop error?

Kernel panic

Which setting in Windows 7's Compatibility tab disables all display features such as Aero?

Disable desktop composition

If you insert a software disc or USB drive, which file does Windows look for automatically?

autorun.inf

Which command rebuilds the boot sector for the active system partition?

bootrec /fixboot

What key is pressed during boot-up to access the Advanced Startup Options menu?

F8

Which tool enables you to see all applications or programs currently running or to close an application that has stopped working?

Task Manager

What is the single biggest problem with uninstalling software?

Trying to uninstall without administrator privileges

Which command repairs the master boot record, boot sector, or BCD store?

bootrec

What key is pressed during boot-up to boot directly into Safe Mode?

F5

What is the default Pass Count with Windows Memory Diagnostic Tool?

2

What feature enables you to copy a file that is in use?

Volume Shadow Copy Service

Which mode is identical to Safe mode but provides network support as well?

Safe Mode with Networking