Chapter 16 Quiz (ITN107) - Troubleshooting Operating Systems

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28 Terms

1

A Windows stop error is better known as the ________.

Blue Screen of Death

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2

What are the two critical boot files that risk corruption in Windows?

bootmgr and bcd

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3

Which command provides a detailed query about drives and volumes?

fsinfo

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4

What tool in the Windows operating system is used to monitor various log files?

Event Viewer

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5

Which option nukes your system—all apps, programs, user files, user settings—and presents a fresh installation of Windows?

Reset your PC

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6

What is the easiest fix for a missing DLL error?

Reinstall the program.

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7

In Compatibility mode which setting turns off automatic resizing of a program's windows?

Disable display scaling on high DPI settings

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8

Which automatic startup option should you choose when you require a default video driver to troubleshoot a video problem?

Enable Low-Resolution Mode

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9

Which tool can you use to temporarily prevent programs from autoloading?

System Configuration

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10

What tool is used to end programs that do not shut down normally?

Task Manager

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11

Which tool enables you to check and replace a number of critical files, including the important DLL cache?

System File Checker

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12

The Action Center is found in which version of Windows?

Windows 7/8/8.1

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13

The ________ command at the Bash or Terminal shell enables you to terminate running programs in Linux or macOS, just like the tools in Command or PowerShell.

Kill

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14

An application particularly relies on which type of files?

DLL (Dynamic Link Library)

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15

Which automatic startup option should you choose when Windows' startup fails immediately after installing a new driver but before you have logged on again?

Last Known Good Configuration

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16

What must be enabled for the Volume Shadow Copy Service (VSS) to function?

System Protection

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17

What is the Linux version of a Windows stop error?

Kernel panic

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18

Which setting in Windows 7's Compatibility tab disables all display features such as Aero?

Disable desktop composition

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19

If you insert a software disc or USB drive, which file does Windows look for automatically?

autorun.inf

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20

Which command rebuilds the boot sector for the active system partition?

bootrec /fixboot

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21

What key is pressed during boot-up to access the Advanced Startup Options menu?

F8

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22

Which tool enables you to see all applications or programs currently running or to close an application that has stopped working?

Task Manager

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23

What is the single biggest problem with uninstalling software?

Trying to uninstall without administrator privileges

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24

Which command repairs the master boot record, boot sector, or BCD store?

bootrec

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25

What key is pressed during boot-up to boot directly into Safe Mode?

F5

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26

What is the default Pass Count with Windows Memory Diagnostic Tool?

2

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27

What feature enables you to copy a file that is in use?

Volume Shadow Copy Service

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28

Which mode is identical to Safe mode but provides network support as well?

Safe Mode with Networking

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