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Norms
understood rules for accepted and expected behavior. "proper" behavior.
Conformity
adjusting our behavior or thinking to coincide with a group standard.
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval.
informational social influence
influence resulting from one's willingness to accept others' opinions about reality.
social psychology
the scientific study of how we think about, influence, and relate to one another.
attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition.
fundamental attribution error
the tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.
atittude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events.
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness.
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts.
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request.
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave.
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes.
alturism
unselfish regard for the welfare of others.
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present.
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs.
reciprocity norm
an expectation that people will help, not hurt, those who have helped them.
social responisbility norm
an expectation that people will help those needing their help.
Conflict
a perceived incompatibility of actions, goals, or ideas.
social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior.
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive.
self-fulfilling prophecy
a belief that leads to its own fulfillment.
superordinate goals
shared goals that override differences among people and require their cooperation.
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction—a strategy designed to decrease international tensions.
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members.
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people.
Descrimination
in social psychology, unjustifiable negative behavior toward a group and its members.
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get.
ingroup
"us"—people with whom we share a common identity.
outgroup
"them"—those perceived as different or apart from our ingroup.
ingroup bias
the tendency to favor our
own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame.
Other-Race Effect/ cross-race effect/ own-race bias
the tendency to recall faces of one's own race more accurately than faces of other races.
aggression
any physical or verbal behavior intended to harm someone physically or emotionally.
fustration-aggression hypothesis
the principle that frustration—the blocking of an attempt to achieve some goal—creates anger, which can generate aggression.
social script
a culturally modeled guide for how to act in various situations.
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them.
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship.
campionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined.
equity
a condition in which people receive from a relationship in proportion to what they give to it.
self-disclosure
the act of revealing intimate aspects of ourselves to others.
Bibb Latane
social psychologist, worked with John Darley, focused on social loafing and diffusion of responsibility
John Darley
Worked with Bibb Latane to decipher why people performed better when being watched by others (ex: emergencies)
Stanley Milgram
obedience to authority; had participants administer what they believed were dangerous electrical shocks to other participants; wanted to see if Germans were an aberration or if all people were capable of committing evil actions
Soloman Asch Experiment
this experiment asked which line was identical to X. They found that the participant was confident in his answer until his peers chose a different answer which made the participant conform to the group
Philip Zimbardo
1933-present; Field: social psychology; Contributions: proved that peoples behavior depends to a large extent on the roles they are asked to play; Studies: Stanford Prison Study-studied power of social roles to influence people's behavior
Leon Festinger
social cognition, cognitive dissonance; Study Basics: Studied and demonstrated cognitive dissonance
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
Culture
Beliefs, customs, and traditions of a specific group of people.
culture shock
personal disorientation when experiencing an unfamiliar way of life
Social facilitation
Improved performance on simple or well learned tasks in the presence of others
Groupthink
The mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives