Preparation

Research the job roles of support staff from visits, work placements or using case studies (Boots And Stanmore College) 

Research the job roles of support staff from visits, work placements or using case studies (Boots And Stanmore College) 

Select 2 different businesses of your choice and give brief information about the businesses (Boots And Stanmore College)

 

·       identify the type of support provided for each business, provide examples of the support provided (Boots And Stanmore College)

 

 

Types of support

·       dealing with visitors

·       organising travel and accommodation

·       managing diaries

·       using telephone systems to make, receive and transfer calls

·       organising and supporting meetings

·       producing documents

·       processing and storing information, both manually and electronically

 

·       Explain the purpose of this support in each business

 

The purpose of providing business support

·       identify the types of office equipment used (e.g. printers, photocopiers, computers, etc. (Boots And Stanmore College)

·       describe how using this equipment helps them meet different business requirements including supporting meetings.