Chapter 14: Understanding the Code of Ethics and Professional Conduct

abusive manner

Treating others with conduct that may result in harm, fear, humiliation, manipulation, or exploitation. For example, berating a project team member in front of the team because she has taken longer than expected to complete a project assignment may be considered humiliation.

conflict of interest

A situation in which a project manager may have two competing duties of loyalty. For example, purchasing software from a relative may benefit the relative, but it may do harm to the performing organization.

duty of loyalty

A project manager's responsibility to be loyal to another person, organization, or vendor. For example, a project manager has a duty of loyalty to promote the best interests of an employer rather than the best interests of a vendor.

PMI member

Anyone, whether certified as a project manager or not, who has joined the Project Management Institute.

practitioner

A person who is serving in the capacity of a project manager or contributing to the management of a project, portfolio of projects, or program. For example, a program manager is considered to be a project practitioner under this definition.