Canada Post Practice

Letter Mail (Canada) Letter Post (Us and International)\ Stamps

Letter mail

Refers to letters that are sent within Canada

Letter post

Refers to letters that are sent to the US and internationally. This service differs from Letter mail

Main Difference between Letter mail and Letter post

Letter Post has different options for registration than letter mail, and has a longing shipping time.

Registered Letter Mail

Paying for registered mail that is shipped within Canada, gives customer proof of delivery through

• the signature of recipient

• a mailing receipt which has the date of when the mail was signed as received

Registered Letter Post

1) Confirms that the item was received for delivery, and customer receives an official registration receipt.

2) To receive more information on the package you can pay for AR (Advice Receipt)

3) To insure item incase of damage or loss you can add coverage

4) With this option there will be no signature

AR

Advice receipts cards show proof of delivery. this option is only available if its added on to registered letter post

Letter Post shipping times

Shipping letters to US will usually take 4-6

Shipping letters Internationally will take 4-7 depending on destination

Standard Letter

Has to meet all criteria of…

Weight: Is 30g or under

Size: Fits within red box

Thickness: Fits within 5mm slot

Oversized Letter

Weight is between 51-100g

Size: Fits into black box not red

Thickness: Fits into black slot not red

Oversized stamps

Cost: $2.09

Are only used on oversized letters that are shipped within Canada.

Shipping an oversized letter (50-100g) outside to US or international requires printing a shipping label

Canada Stamps

Cost: $1.15

Stamp for those shipping a standard size letter within Canada.

US Stamps

Cost: $1.40

For standard letters shipping to the US

For Letters between 30-50g shipping that are US or within Canada

International Stamps

Cost: 2.40

For standard size letters only shipping internationally

30 g or under

If someone wants express shipping on a letter

Go to ship it and send as an oversized letter, have customer pick from express options

If someone wants tracking on a letter

You cannot put a tracking on a letter t o do that you would have to send it as a parcel which is more expensive

But if you want to ensure arrival of the letter you can pay for registered mail, and if us/international registered and maybe AR

How long does it take to Letter mail within Canada

Depends on where but typically 2-4 days and 6-8 days in the northern region

Checking for proof of paid postage

when a customer is dropping off a letter check that the type of stamp is correct, otherwise it will not send. (or has indica etc)

If using old postage (smaller in $) Then have customer by new stamp and add the price of the already fixed postage to cover what they already have paid

Flate Rate boxes

a more affordable option for those shipping a parcel within Canada.

Customer pays for the box and the shipping cost together vs separately.

these boxes come with tracking, delivery confirmation, guarantee of on time delivery, and has coverage of up to $100.

However customer cannot add more coverage or get signature option

small businesses save up to 5%

Xpresspost

CP service that sends parcels to US and internationally

1) It guarantees delivery

2) has online tracking

3) coverage up to $100

4) clears customs easier

5) signature is free when applicable

Xpresspost shipping time

US: 2-3 days

International: 4-7

Additional options for Xpresspost

For a fee

You can add coverage to $1000

You can return to sender of package does not send (incorrect info, new address for reciepent) fee will only be given upon the item being returned

Xpresspost max weight

30kg

electronic customs form (xpresspost)

customer will come with barcode to scan, and this will print their customs form info.

Xpresspost, parcel services shipping label

customer writes on label their information and customs declaration by hand, then you enter their info into the RPOS

Drop off/Return

Click drop off/return then scan return label