Business Management Unit 2: Area of study 3

Staff

Are people employed by a business who work in return for payment.

Human resource managers

Are individuals who coordinate the relationship between employees and management within a business.

Staffing needs

Are the requirements a business has for its employees.

Human resource planning

Is the process of identifying current and future staffing needs

Labour intensive

Is when a business relies heavily on employee involvement in its production process

Developments in technology

Are the inventions and innovations of tools that solve problems and enhance processes.

Software

Is the programs used on computers and other electronic devices.

Artificial intelligence (AI)

Is software that is able to mimic the behaviour of humans.

Robotics

Are programmable machines that are capable of performing specified tasks.

Job analysis

Is the process of identifying the essential duties, tasks, and responsibilities of a specific role.

Job description

Is a summary of the duties, tasks, and responsibilities of a specific role.

Job specifications

Are the necessary skills, knowledge, and qualifications for a specific role.

Job design

Is the process of organising several duties, tasks, and responsibilities into one specific role.

Internal recruitment

Is the process of filling job vacancies with existing staff at the business.

Recruitment

Is the process of attracting and selecting qualified candidates for a vacant job position.

Intranet

Is a private computer network used to share information within a business.

Word of mouth

Is the verbal communication of information between individuals

External recruitment

Is the process of filling job vacancies with individuals outside of a business

Websites

Are a collection of web pages and content, published on at least one web server, that can be identified by a common domain name

Online recruitment agency

Is a business that works on behalf of an employer to find suitable job candidates

Social Media

Is the online platforms that can be used to connect with others and share content

Interview

A meeting that occurs between an employer and a job candidate to determine whether they have the necessary knowledge, skills, and ideas to fulfil the position

Psychological testing

A scientific method of examining a job applicant’s behavioural style and reasoning skills

Work testing

The process of administering practical or written assessments to determine the suitability of a job candidate for a position

Online selection

The process of choosing an employee based on online forms completed by a job applicant

National employment standards

Are the minimum entitlements an employer must provide to its employees, as set out in the Fair Work Act 2009

Employment contract

A legal documents that outlines the wages and work conditions of an employee within a business

Loyalty

When an employee is committed to supporting the business in achieving its objectives

Terms of notice

Are written communications that an employee must give to a business within a specific time before leaving their position

Conditions of employment

Are what an employer has agreed to provide the employee in return for the work they complete

Remuneration

Is the money an employee receives from an employer in exchange for the work they complete

Job security

The likelihood of an employee keeping their job

Commission

Is a payment provided to an employee for selling a good or service, and is usually paid as a percentage of the price of the good or service being sold.

Work-life balance

The division of a person’s time between the demands of their job and their personal life

Occupational health and Safety

The management of risks to ensure the protection of the health and safety of everyone in the workplace, including customers, employees, and suppliers.

Equal employment opportunities

Is the fair treatment and participation of all individuals in the workplace

Employee induction

The process of introducing a new employee to the business

CSR

Is the ethical conduct of a business beyond legal obligations, and considerations of social, economic, and environmental impacts when making business decisions

Nepotism

Occurs when an employer, or person in power, positions one candidate over another due to family relations or friendships, including providing them with a job.

Overseas recruitment 

Is the process of filling job vacancies with individuals who are not currently located in Australia

Remuneration

Is the money an employee receives from an employer in exchange for the work they complete