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Activities of daily living (ADL)
refers to activities a daily living such as bathing, toileting, grooming, and dressing, etc.
Acute
refers to an illness with a sudden onset, severe symptoms and short duration
Certified Nursing Assistant (CNA)
individual who has completed a state approved course and successfully passed the required competency evaluation
Chronic
refers to an illness with a gradual onset and long duration (high BP, diabetes, heart disease)
dependent
refers to a resident who requires staff assistance with ADL
HIPAA
Federal law that requires the security and privacy of health information
Independent
having the ability to meet one’s own needs without assistance
Interdisciplinary care team
professionals from each discipline within the healthcare facility who meet, discussed, and plan the care of the resident
Long-term care (LTC)
level of care for persons needing care on a 24 hour per day basis over an extended period of time
Nonverbal communication
communication without words, i.e. facial expressions, tone of voice, body, language, gestures, posture, touch, etc.
Objective information
factual information obtained through the use of senses i.e. what is seen heard touched or smelled; a direct observation; what the CNA observes
Ombudsman
a resident advocate; one who investigates complaints and helps achieve a resolution; advocate for the rights of residents
palliative care
care that focuses on the comfort and dignity of the person in the terminal stages of an illness; care that prefers comfort rather than than cure
Person centered care
a philosophical approach to nursing home care that honors and respects the opinions and preferences of the elderly, and those working close with them it involves a continuing process of listening, trying new things seeing how they work and changing things in an effort to individualized care and de-institutionalized the nursing home environment
Professionalism
characteristics and behaviors suitable for persons engaged in a profession i.e. maintaining a positive attitude, keeping information, confidential being polite, keeping a meet appearance, etc.
Scope of practice
refers to the tasks required for the job that are part of the CNA training and education, i.e. feeding residence, assisting residence with toileting, making beds, etc.
Skilled care
medically, necessary care given by a physician, nurse or therapist
Subjective information
information that is based on what a person thinks or something that was reported by another person which may or may not be true information, not personally observed; what the patient tells you
Verbal communication
written or spoken messages
Director of nursing (DON)
usually a registered nurse who is responsible for the entire nursing staff and all the activities involved in giving safe nursing care
Role of the CNA
they meet the daily care, comfort health needs hygiene, safety nutrition, exercise, and elimination needs of residents
AIDET
Acknowledge, introduce, duration, explanation, thank you
Confidentiality
A legal and moral obligation of every healthcare worker
beyond CNA’s scope of practice
Procedures that require sterile technique, administer medications, or invasive procedures
Routine reporting
to verbally inform the charge nurse about care that has been given or observations made this is usually done at the end of the shift
Barriers to effective communication
cliché, slang, visually impaired, hearing impaired, emotions
Regression
to return mentally or emotionally to an earlier period of time during which one felt more comfortable or secure
Repression
to hold down or keep back unpleasant or painful thoughts/experiences from the conscious mind
Call lights
the resident’s means of communication which must be on the persons unaffected side and within reach at all times