digital systems

Which of the following statements most clearly describes Mary Parker Follett’s contribution to management theory?

The most important elements of an organization are relationships

Which statement best describes the impact of management information systems (MIS) for communication?

They have vastly improved organizations’ ability to communicate effectively and efficiently.

Which of the following statements best explains why sleep is a factor in work-life balance?

Sleep is important to memory and brain health.

What is a benefit a student gains by using an LMS?

Student performance is more easily tracked through the gradebook

Who is quoted as saying “Do what you do best and outsource the rest”?

Peter Drucker

Computing is considered “green” or environmentally responsible when

it reduces the consumption of natural resources and the associated environmental impact.

According to the Observer Effect

an employee whose work is monitored will become nervous as their manager focuses attention on them and will therefore be less productive.

Management information systems (MIS) for communication directly support organizational decision making by

helping managers communicate

Which is the best description of a typical flextime policy?

Employees create their own work schedules: they can change when they start and stop their workday.

Telecommuting is an environmentally friendly practice primarily because it enables organizations to save energy on heating and cooling

lighting

What type of system is used to assist with processes that rely on a large number of inputs that frequently change?

Decision support system

While a decision support system can analyze and interpret a large amount of rapidly changing data

it cannot provide the analysis needed to ultimately make the decision.

Remote desktop software

provides access to all networked devices from a separate computer.

According to Frederick Taylor

the purpose of management is to

Payroll functionality was only added to human resource information systems once they became cloud-based.

False

Which is the best description of the relationship between “green computing” and management information systems (MIS)?

Advances in MIS technology will help make “green computing” easier and more widespread.

Who espoused “Theory X” and “Theory Y”?

Douglas McGregor

What did Peter Drucker mean by “decentralization”?

Organizations work at what they do best and have a comparative advantage and outsource the work at which they have no advantage.

A long-standing company is expanding their existing workforce. What

in all likelihood

Frederick Taylor used time-and-motion studies to

break down work tasks to find ways to improve them.

Mechanical cash registers were first created to

make it difficult for employees to steal money.

Employee monitoring software

observes computer use of all employees from a central location.

Input devices for POS (point-of-sale) stations include monitors

printers

While a decision support system can analyze and interpret a large amount of rapidly changing data

it cannot provide the analysis needed to ultimately make the decision. True or False

Adam Smith argued for the division of labor because he believed that

workers who specialize in a task perform it more efficiently and can help identify ways to mechanize it.

A search engine continually adjusts its algorithms as more data enter its servers. This is an example of the use of

data analytics.

Which of the following is a reason why farmers frequently use a DSS to determine appropriate fertilization and irrigation?

Weather patterns frequently change and cannot be predicted far in advance

therefore

the fertilization and irrigation needs are not consistent for a farmer’s crops.

A key function of a client-server network is to provide businesses with data confidentiality. True or False

False

What idea or concept does Adam Smith propose in his Invisible Hand theory?

A free

Mainframe computers are known for their ability to handle numerous tasks involving application software. True or False

True

What was the driving principle behind McGregor’s Theory Y?

Employees are capable of working without constant supervision.

Peter Drucker felt the most important responsibility of a corporation is to

serve its customers.

A common

basic condition for most flextime policies is the requirement that employees must

Smaller businesses are able to get the benefits of an enterprise resource (ERP) system through

scalable cloud-based ERP systems.

Using employee monitoring software

an administrator can view real-time

Which of the following is an example of the Hawthorne effect?

A supervisor who frequently gives feedback to the employees who report to her—both to praise them and to let them know areas where they can improve—notices that employee productivity rises.

How did Karl Marx disagree with John Locke’s ideas about the outcomes or products of labor?

Locke believed that people own all the products of their own labor

Mainframes were originally developed for their

reliability of handling transactions.

Computing is considered “green” or environmentally responsible when

it reduces the consumption of natural resources and the associated environmental impact.

In a business setting

personal computers are most often used by remote workers who travel or do not report to an office. True or False

How does supply chain visibility provided by a supply chain management system reduce the bullwhip effect?

Accurately predicting how many units of an item are expected to sell allows manufacturers to accurately source for the correct amount of raw materials and avoid overreacting to fluctuations in consumer demand.

According to Henri Fayol

productivity and efficiency are increased when

Which is the best description of a typical flextime policy?

Employees create their own work schedules: they can change when they start and stop their workday.

Adam Smith argued for the division of labor because he believed that

workers who specialize in a task perform it more efficiently and can help identify ways to mechanize it.

Peter Drucker felt the most important responsibility of a corporation is to

serve its customers.

Fayol’s principles for structuring organizational roles and authority emphasize

order and unity

A key function of a client-server network is to provide businesses with data confidentiality. True or False

True

An MICR reader is an example of a

POS input device.

Douglas McGregor believed that people who pursue careers in management are generally like-minded. True or False

False

John Locke’s labor theory of property is applied to modern management theory because

it explains what motivates people to work: the desire to become personally wealthier.

Who is quoted as saying “Do what you do best and outsource the rest”?

Peter Drucker

A marketing manager wants to determine which marketing campaign for a specific product was the most successful as determined by the amount of revenue generated. She uses the company’s MKIS to determine how much revenue was generated for each of the three major campaigns run that year to determine revenue generated as compared to the cost of the campaign. This is an example of using an MKIS to

assist with cost-benefit analysis.

In his theories of management

Peter Drucker placed special emphasis on

Max Weber believed that organizations were best supported by which of the following strategies?

The use of specialization among employees.

Identifying logistical problems is an important function of data analytics. True or False

True

A long-standing company is expanding their existing workforce. What

in all likelihood

Mary Parker Follett’s theory of management is based on the principle that

success depends on the flow of ideas from all levels of an organization.

Which system is able to create purchase orders

manage inventory

Payroll functionality was only added to human resource information systems once they became cloud-based. True or False

False

What is a benefit a student gains by using an LMS?

Student performance is more easily tracked through the gradebook

Which major category of executive information system application would focus on the process a software company used to launch a new application?

operations management

Decision support system (business intelligence systems) applications

that expressly meet the needs of executives of larger companies or corporations are referred to as executive support systems (ESS) or

Which of the following are manufacturers of enterprise resource planning system software?

Sage Group

Microsoft

Oracle

Adobe

Which of the following statements best describes Stripe and its services?

It is a merchant service aggregator that offers payment processing software

In which of the following scenarios would a business use human resource management system software?

An executive wants to know if they should continue to provide two days of paid time off to volunteer at local organizations.

Keeping in mind that all SCM systems have three basic components

how do individual systems vary?

Which type of system is defined as one that helps make the sales process itself more efficient?

a transaction processing system

Who are well-known manufacturers of customer relationship management software?

Salesforce

HubSpot

Freshsales

Which business intelligence software is owned by Salesforce?

Tableau

Which software company has expanded its credit card payment processing products to also sell point-of-sale (POS) stations?

Stripe

Providing managers with increased visibility of the entire logistics process so that they can improve the efficiency of the entire system is the primary function of any

supply chain management system

From the following list

select the technologies that are required for businesses to accept payment via Apple Pay and Google Wallet.

near field communication (NFC)

smart mobile phones

radio frequency identification (RFID)

Recommendations can be made with DDS software using artificial intelligence (AI) because

each process advances according to the accuracy of the previous one.

Logisticians can minimize costs by having a view of the cost centers within an entire supply chain through which software system?

SCM

Executive information system (EIS) software is a version of

decision support system (DSS) software

Which of the following areas do executives gain visibility into by using HRM elements of EIS systems?

grievance management

benefits administration

How do Internet-connected

point-of-sale (POS) terminals save time for retailers and other businesses?

The transaction information is automatically recorded

The customer’s identity is electronically checked against past records

The receipt information is electronically mailed to the customer

What is the overall goal of a decision support system?

problem solving by providing vital information or indicating areas of influence

What piece of the executive information system has become more vital as organizations have become increasingly geographically dispersed?

the communications element

If a hotel restaurant is expecting a sudden influx of customers

which business software system/s would enterprise resource planning (ERP) software coordinate to not only manage the additional guests

human resources management

customer relationship management