Waffle House's 10s and 5s

Step #1

Greet all customers.

Step #2

Beat to Seat

Step #3

Suggestive Sell

Step #4

Write Guest Check

Step #5

Call the Order

Step #6

Call Back

Step #7

Anticipate Needs

Step #8

Deliver Hot Food

Step #9

Follow Up

Step #10

Collect Payment at Register

Priority #1

Greet Customers

Priority #2

Deliver Hot Food

Priority #3

Take Payment at Register

Priority #4

Taking Customer's Order

Priority #5

Setup Silverware and Present a Menu to New Customers