CMST 341 Communication In the Workplace

EXAM1 : Ch 1, 2,7

Communication Principles

These are more sophisticated understandings of how communication operates.

What are the communication principals?

• Communication is unavoidable

• Communication is strategic

• Communication is irreversible

• Communication is a process, situated in a larger context

• Communication is not a panacea

Parts and relationships in the communication process?

Source, message, channel, receiver, feedback

Formal communication network

Also know as “chains of command”. Systems designed by management that dictate who should communicate with who to get the job done.

Organization charts

How formal communication in most companies work.

Downward communication

Occurs b