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1. Which of the following best defines the communication process?
A. Linear transfer of words only
B. Exchange of information, thoughts, and feelings between individuals or groups
C. Only verbal communication through speech
D. Simple one-way expression of emotions
B. Exchange of information, thoughts, and feelings between individuals or groups
2. In communication, which element refers to the person who starts the message?
A. Receiver
B. Channel
C. Sender
D. Feedback
C. Sender
3. What is the primary purpose of feedback in communication?
A. To repeat the message
B. To show cultural awareness
C. To provide reactions, clarifications, or responses
D. To replace the sender
C. To provide reactions, clarifications, or responses
4. Which of the following is NOT an element of communication?
A. Message
B. Context
C. Prescription
D. Channel
C. Prescription
5. Which principle of communication emphasizes avoiding unnecessary words?
A. Clarity
B. Completeness
C. Conciseness
D. Feedback
C. Conciseness
6. A veterinarian writes medication instructions for a pet owner. What communication channel is used?
A. Non-verbal cues
B. Written channel
C. Oral channel only
D. Feedback
B. Written channel
7. Which ethical principle emphasizes honesty, fairness, and integrity in communication?
A. Communication ethics
B. Communication norms
C. Cultural sensitivity
D. Global borders
A. Communication ethics
8. Which principle of communication stresses the importance of being clear about your goal before speaking?
A. Natural delivery
B. Clarity of purpose
C. Completeness
D. Timely feedback
B. Clarity of purpose
9. Communication ethics require that a person should NOT:
A. Provide accurate information
B. Disclose vital information
C. Hide essential details for transparency
D. Follow moral standards in communication
C. Hide essential details for transparency
10. Which of the following statements is TRUE?
A. Communication is always one-way.
B. Non-verbal communication is not part of the process.
C. Ethical communication develops trust and understanding.
D. Feedback is unnecessary if the message is clear.
C. Ethical communication develops trust and understanding.
11. Which principle of communication stresses providing all facts and details needed for understanding?
A. Completeness
B. Conciseness
C. Clarity of purpose
D. Natural delivery
A. Completeness
12. Which element of communication refers to the medium through which a message is sent?
A. Sender
B. Receiver
C. Channel
D. Feedback
C. Channel
13. Which of the following is an example of non-verbal communication?
A. A veterinarian’s written prescription
B. A professor’s lecture
C. A client’s facial expression
D. A phone call
C. A client’s facial expression
14. Which of the following best explains why communication is considered a two-way process?
A. The sender always has full control
B. The receiver can also give feedback and switch roles
C. Only one message is sent at a time
D. The sender never changes
B. The receiver can also give feedback and switch roles
15. Which ethical principle involves disclosing all vital details needed for transparency?
A. Value system development
B. Accurate information
C. Disclosure of vital information
D. Conciseness
C. Disclosure of vital information
16. Globalization refers to:
A. Only economic trade between countries
B. Increasing interconnectedness among people, businesses, and governments worldwide
C. Limiting interactions to national borders
D. Communication only within local communities
B. Increasing interconnectedness among people, businesses, and governments worldwide
17. Globalized communication involves all EXCEPT:
A. Adapting to cultural norms
B. Using technology to connect across borders
C. Ignoring time zones and language barriers
D. Exchanging ideas between countries
C. Ignoring time zones and language barriers
18. In a global veterinary practice, which skill is MOST essential?
A. Memorization
B. Cultural awareness and adaptability
C. Monolingual communication
D. Ignoring differences in values
B. Cultural awareness and adaptability
19. Which organization relies on veterinarians to report animal disease cases quickly and accurately?
A. WHO
B. WOAH
C. UNDP
D. ASEAN
B. WOAH
20. Without effective global communication, what is most likely to occur?
A. Stronger international trust
B. Misunderstandings harming public health and animal welfare
C. Increased compliance with veterinary advice
D. Fewer cultural conflicts
B. Misunderstandings harming public health and animal welfare
21. Which of the following is a BENEFIT of technology in global veterinary communication?
A. Makes veterinary care accessible worldwide through telemedicine
B. Eliminates the need for cultural sensitivity
C. Prevents disease outbreaks automatically
D. Removes the role of ethics in communication
A. Makes veterinary care accessible worldwide through telemedicine
22. Which is NOT a challenge of global communication?
A. Language barriers
B. Cultural differences
C. Better collaboration between countries
D. Ethical dilemmas and political issues
C. Better collaboration between countries
23. Which of the following is TRUE about communication in a globalized veterinary practice?
A. One-size-fits-all communication works best.
B. Non-verbal cues are unimportant.
C. Tailoring messages to cultural backgrounds is essential.
D. Only language matters; cultural values can be ignored.
C. Tailoring messages to cultural backgrounds is essential.
24. Which principle ensures veterinarians gain trust when working with international clients?
A. Avoiding adaptation
B. Ethical communication
C. Ignoring non-verbal cues
D. Using complex jargon
B. Ethical communication
25. To address global communication challenges, societies must:
A. Promote cultural sensitivity and ethical awareness
B. Eliminate language diversity
C. Limit access to technology
D. Standardize all communication worldwide
A. Promote cultural sensitivity and ethical awareness
26. Global communication in veterinary medicine often requires:
A. Patience, empathy, and cultural awareness
B. Only language skills
C. Avoiding cultural differences
D. Ignoring traditions
A. Patience, empathy, and cultural awareness
27. An example of globalized communication in veterinary practice is:
A. Explaining disease prevention to farmers from different countries
B. Talking to oneself about a pet’s health
C. A pet owner texting their own reminders
D. A vet ignoring cultural practices
A. Explaining disease prevention to farmers from different countries
28. Which is the best example of technology supporting globalization in veterinary medicine?
A. Face-to-face consultations only
B. Telemedicine for remote diagnosis
C. Local posters about pet health
D. Ignoring digital platforms
B. Telemedicine for remote diagnosis
29. Which of the following is a challenge veterinarians face in globalized communication?
A. Information overload
B. Simpler treatment access
C. Better cultural trust
D. More respect for animal welfare
A. Information overload
30. Why is ethical communication especially important across cultures?
A. It builds trust and ensures information is shared honestly
B. It makes messages longer and more complex
C. It avoids adapting to cultural norms
D. It removes the need for respect
A. It builds trust and ensures information is shared honestly
31. Which statement about globalization is FALSE?
A. It increases cultural and economic interconnectedness.
B. It allows fast sharing of ideas, goods, and services.
C. It has no effect on how healthcare professionals communicate.
D. It uses technology for global communication.
C. It has no effect on how healthcare professionals communicate.
32. Which is a cultural factor that influences communication?
A. Beliefs and traditions
B. Feedback
C. Channel
D. Prescription
A. Beliefs and traditions
33. What is the consequence of misinterpreting veterinary advice in global communication?
A. Improved compliance
B. Poor compliance and mistrust
C. Better disease prevention
D. Easier collaboration
B. Poor compliance and mistrust
34. Which best describes globalized communication?
A. Exchange of information across countries and cultures using technology
B. Talking only with local clients
C. Sharing only verbal messages
D. Removing cultural sensitivity from communication
A. Exchange of information across countries and cultures using technology
35. Which barrier is MOST likely when speaking with international pet owners?
A. Cultural differences
B. Feedback
C. Natural delivery
D. Sender confusion
A. Cultural differences
36. Which of the following BEST describes the role of technology in globalization?
A. It allows real-time international communication
B. It prevents disease outbreaks automatically
C. It replaces cultural awareness
D. It limits cooperation
A. It allows real-time international communication
37. Why must veterinarians adapt their communication styles globally?
A. To ignore cultural values
B. To ensure understanding and respect
C. To make all clients follow the same norms
D. To avoid collaboration
B. To ensure understanding and respect
38. Which of the following is an example of respecting cultural sensitivity in communication?
A. Providing alternatives to euthanasia in countries that reject animal killing
B. Forcing all clients to follow the same rules
C. Ignoring cultural beliefs
D. Using only one global standard
A. Providing alternatives to euthanasia in countries that reject animal killing
39. Which is an example of global veterinary collaboration?
A. International conferences where vets share research
B. Talking only with local farmers
C. Using only one communication channel
D. Avoiding global health organizations
A. International conferences where vets share research
40. Which combination is MOST important for effective communication in a globalized veterinary practice?
A. Language skills + cultural awareness + empathy
B. Local knowledge + memorization
C. Strict rules + one-way delivery
D. Silence + written prescriptions only
A. Language skills + cultural awareness + empathy
Q: Who are clients in veterinary practice?
A. Fellow veterinarians in the same clinic
B. Persons who seek and receive professional services, usually animal owners or caregivers
C. Government regulators overseeing animal health
D. Students learning veterinary medicine
B. Persons who seek and receive professional services, usually animal owners or caregivers
Q: What are cultural backgrounds?
A. Shared traditions, beliefs, customs, language, and experiences from one’s culture
B. Legal documents required for global practice
C. Political systems of different countries
D. Universal values that all people follow
A. Shared traditions, beliefs, customs, language, and experiences from one’s culture
Q: What is cultural sensitivity?
A. Avoiding interactions with people from other cultures
B. Awareness and understanding of cultural differences in values, practices, and beliefs
C. Assuming one’s culture is superior
D. Using the same communication style in every situation
B. Awareness and understanding of cultural differences in values, practices, and beliefs
Q: What are customs?
A. Traditional ways of behaving or doing things specific to a culture or society
B. Legal rules for global trade
C. Standardized scientific practices
D. Universal ethical codes
A. Traditional ways of behaving or doing things specific to a culture or society
Q: Who are first-generation immigrants?
A. Persons who move temporarily for work abroad
B. People born in another country who move permanently to a new country
C. Citizens who never left their homeland
D. International tourists visiting for short stays
B. People born in another country who move permanently to a new country
Q: What are long-term relationships in veterinary practice?
A. Friendships outside of the clinic
B. Temporary connections between clients and vets
C. Ongoing trust built through respect and consistent communication
D. Formal agreements limited to one treatment
C. Ongoing trust built through respect and consistent communication
Q: Local communication refers to:
A. Communication within a country, often among diverse groups
B. Talking only to people in one’s hometown
C. Interaction between different nations
D. Communication with oneself
A. Communication within a country, often among diverse groups
Q: Global communication refers to:
A. Interaction between clients from different countries or cultures
B. Conversations within one community
C. Talking with classmates only
D. Non-verbal self-reflection
A. Interaction between clients from different countries or cultures
Q: Which is an example of local communication in veterinary practice?
A. A veterinarian in Manila explains care to a first-generation immigrant client with different pet views
B. A vet in Japan assists a farmer from the Philippines
C. A vet attends an international conference abroad
D. A tourist consults in their home country
A. A veterinarian in Manila explains care to a first-generation immigrant client with different pet views
Q: Which is an example of global communication in veterinary practice?
A. A veterinarian consults with a refugee client from Syria who speaks little English
B. A vet explains care to a local farmer from the same region
C. A professor lectures students from one province
D. A pet owner consults within the same barangay
A. A veterinarian consults with a refugee client from Syria who speaks little English
Q: Which of the following BEST demonstrates cultural sensitivity?
A. Forcing clients to adopt Western practices
B. Acknowledging beliefs and adapting explanations respectfully
C. Using only medical jargon for accuracy
D. Ignoring cultural non-verbal cues
B. Acknowledging beliefs and adapting explanations respectfully
Q: What is the importance of language in multicultural communication?
A. Misunderstandings can occur, so vets must adapt their communication
B. Language never affects understanding
C. All clients equally understand English
D. Translators are unnecessary
A. Misunderstandings can occur, so vets must adapt their communication
Q: Which strategy helps overcome language barriers?
A. Using simple language
B. Speaking faster to save time
C. Avoiding visual aids
D. Ignoring tone and gestures
A. Using simple language
Q: Which is NOT a recommended strategy in multicultural communication?
A. Using visual aids
B. Being mindful of body language
C. Always maintaining direct eye contact
D. Avoiding technical jargon
C. Always maintaining direct eye contact (It could be offensive in other cultures and/or make the person uncomfortable)
Q: In Western cultures, pets are often viewed as:
A. Family members
B. Tools for farming only
C. Irrelevant to society
D. Sacred symbols in every culture
A. Family members
Q: In some Eastern cultures, pets may be valued mainly as:
A. Family members only
B. Companions for work or farming
C. Luxuries with no cultural meaning
D. The same as in Western culture
B. Companions for work or farming
Q: Which cultural sensitivity tip applies when a Japanese client prefers herbal remedies over Western medicine?
A. Acknowledge their belief and respectfully explain recommended treatment
B. Insist that Western methods are superior
C. Ignore their traditions completely
D. Provide no explanation
A. Acknowledge their belief and respectfully explain recommended treatment
Q: Which is TRUE about non-verbal communication?
A. Gestures mean the same everywhere
B. Some gestures are polite in one culture but offensive in another
C. Tone never matters
D. Non-verbal cues are irrelevant
B. Some gestures are polite in one culture but offensive in another
Q: Which of the following is TRUE?
A. Global communication only happens abroad
B. Communication styles are the same across cultures
C. Respectful listening is key in cross-cultural communication
D. Cultural beliefs do not affect veterinary care
C. Respectful listening is key in cross-cultural communication
Q: What is one way vets can build long-term client relationships?
A. Showing respect and consistent culturally sensitive communication
B. Avoiding client traditions
C. Refusing to adapt approaches
D. Sticking to local customs only
A. Showing respect and consistent culturally sensitive communication
Q: Which is a barrier to global communication?
A. Cultural differences and language gaps
B. Universal values worldwide
C. Identical medical practices
D. Lack of body language differences
A. Cultural differences and language gaps
Q: Which practical way shows cultural sensitivity in daily life?
A. Listening carefully and avoiding stereotypes
B. Assuming everyone shares the same beliefs
C. Speaking without regard to culture
D. Using a one-size-fits-all approach
A. Listening carefully and avoiding stereotypes
Q: If a client avoids eye contact out of respect, the vet should:
A. Recognize it as cultural
B. Demand eye contact to prove honesty
C. Treat it as rudeness
D. Stop explaining care
A. Recognize it as cultural
Q: Why is multicultural communication important for vets?
A. It builds trust and improves animal care
B. It ensures Western methods dominate
C. It avoids adapting to beliefs
D. It eliminates translators
A. It builds trust and improves animal care
Q: Which of the following is a strategy to overcome barriers in global communication?
A. Use simple and clear language
B. Speak more quickly to save time
C. Assume all clients share the same cultural beliefs
D. Avoid visual aids to keep focus on words
A. Use simple and clear language
Q: When communicating with clients who speak a different language, veterinarians should:
A. Simplify language and use visual aids
B. Rely only on medical jargon
C. Expect them to learn English quickly
D. Ignore their body language
A. Simplify language and use visual aids
Q: How can cultural differences be addressed in global communication?
A. By practicing cultural sensitivity and adapting communication styles
B. By enforcing one’s own cultural standards
C. By avoiding interaction with other cultures
D. By using the same gestures and tone everywhere
A. By practicing cultural sensitivity and adapting communication styles
Q: Which is the MOST effective way to overcome misunderstanding in multicultural settings?
A. Listening actively, clarifying, and checking for understanding
B. Speaking louder to ensure they hear
C. Repeating the same words without adjustments
D. Limiting communication to written notes only
A. Listening actively, clarifying, and checking for understanding
Q: What is text evidence?
A. Data, details, or information that supports an idea
B. A guess based on context
C. The summary of the text
D. An author’s opinion only
A. Data, details, or information that supports an idea
Q: Which of the following is how you find the BEST text evidence?
A. Vague statements with no link to the claim
B. Strong examples that are directly connected to the claim
C. Extra details unrelated to the topic
D. Long quotes that confuse the reader
B. Strong examples that are directly connected to the claim
Q: Why is choosing the BEST text evidence important?
A. It keeps arguments strong, brief, and direct
B. It makes the essay longer
C. It avoids using quotations
D. It replaces the conclusion
A. It keeps arguments strong, brief, and direct
“Our expedition left land and journeyed over the ice-covered ocean to the North Pole! We were explorers, driven by thirst for discovery. And then, on that fateful day in early April, we reached our destination. The Pole lay before us, and on the peak of a huge iceberg, we planted our flag, and as it snapped and crackled with the wind, we felt brilliant joy and awe. Another world’s accomplishment was done and finished.”
Q: Which of the following shows that the explorers were proud of reaching the North Pole?
A. “We journeyed over the ice-covered ocean to the North Pole!”
B. “The Pole lay before us, and on the peak of a huge iceberg, we planted our flag, and as it snapped and crackled with the wind, we felt brilliant joy and awe.”
C. “Another world’s accomplishment was done and finished.”
D. “We were explorers, driven by thirst for discovery.”
B. “The Pole lay before us, and on the peak of a huge iceberg, we planted our flag, and as it snapped and crackled with the wind, we felt brilliant joy and awe.”
“Our expedition left land and journeyed over the ice-covered ocean to the North Pole! We were explorers, driven by thirst for discovery. And then, on that fateful day in early April, we reached our destination. The Pole lay before us, and on the peak of a huge iceberg, we planted our flag, and as it snapped and crackled with the wind, we felt brilliant joy and awe. Another world’s accomplishment was done and finished.”
Q: Which sentence is the BEST evidence that the expedition was completed successfully?
A. “We planted our flag, and as it snapped and crackled with the wind, we felt brilliant joy and awe.”
B. “Another world’s accomplishment was done and finished.”
C. “We were explorers, driven by thirst for discovery.”
D. “On that fateful day in early April, we reached our destination.”
B. “Another world’s accomplishment was done and finished.”
“Our expedition left land and journeyed over the ice-covered ocean to the North Pole! We were explorers, driven by thirst for discovery. And then, on that fateful day in early April, we reached our destination. The Pole lay before us, and on the peak of a huge iceberg, we planted our flag, and as it snapped and crackled with the wind, we felt brilliant joy and awe. Another world’s accomplishment was done and finished.”
Q: Which detail from the passage supports the idea that the journey was difficult and long?
A. “Our expedition left land and journeyed over the ice-covered ocean to the North Pole!”
B. “We planted our flag, and it snapped and crackled with the wind.”
C. “We were explorers, driven by thirst for discovery.”
D. “Another world’s accomplishment was done and finished.”
A. “Our expedition left land and journeyed over the ice-covered ocean to the North Pole!”
Q: What is an inference?
A. A conclusion based on clues and your own knowledge
B. A direct quotation from the text
C. A guess without evidence
D. A summary of the text
A. A conclusion based on clues and your own knowledge
Q: Which is the correct process of making a logical inference?
A. Ask a question, ignore text evidence, assume meaning
B. Identify a question, gather text evidence, combine with background knowledge
C. Copy a line, make no interpretation, conclude
D. Avoid text evidence and rely on personal opinion
B. Identify a question, gather text evidence, combine with background knowledge
Example Question:
Text: “There was a jar with a heavy lid. The cookies were gone, and there were crumbs leading to the mouse hole.”
Q: What inference can you make?
A. The mouse ate the cookies
B. A person took the cookies
C. The cookies disappeared by accident
D. The jar was empty from the start
B. A person took the cookies (since the lid was too heavy for a mouse)
Text: “There was a jar with a heavy lid. The cookies were gone, and there were crumbs leading to the mouse hole.”
Q: Which evidence BEST supports the inference that a person took the cookies?
A. The jar was on a shelf
B. The lid was heavy
C. There were crumbs
D. There was a mouse hole
B. The lid was heavy
Q: What is the central idea?
A. The most important thing the author wants the reader to know about the topic
B. A detail supporting the main point
C. A theme of the story
D. A guess about the ending
A. The most important thing the author wants the reader to know about the topic
Q: How do you determine the central idea?
A. Identify the topic, expand it, and find what the author wants you to know
B. Read only the first line of the passage
C. Pick any supporting detail
D. Focus on one unfamiliar word
A. Identify the topic, expand it, and find what the author wants you to know
Q: What is the difference between a topic and a central idea?
A. A topic is general; the central idea expands on it
B. Both are always the same
C. A central idea is just one word
D. A topic is a theme
A. A topic is general; the central idea expands on it
Q: What is a theme?
A. A universal message or life lesson conveyed by the text
B. A topic word like “love” “courage” “hope” etc
C. A summary of details
D. The author’s background knowledge
A. A universal message or life lesson conveyed by the text
Q: Which is NOT true about a theme?
A. A text can have multiple themes
B. A theme can be stated in a full sentence
C. A theme is always just one word
D. A theme conveys a life lesson
C. A theme is always just one word
Q: What is a summary?
A. A shorter version of the text that captures the key ideas
B. A list of quotes
C. A guess about the ending
D. A detailed retelling of everything
A. A shorter version of the text that captures the key ideas
Passage: “Astronauts spend years in intense training to prepare their minds and bodies before going to space.”
Q: What is the topic?
A. Space
B. Astronauts
C. Training
D. Exploration
B. Astronauts
Passage: “Astronauts spend years in intense training to prepare their minds and bodies before going to space.”
Q: What is the central idea?
A. Astronauts study science
B. Astronauts prepare with years of intense training before space travel
C. Astronauts like going to space
D. Space is dangerous
B. Astronauts prepare with years of intense training before space travel
Passage: “Even when Maria failed her exams twice, she kept studying and finally graduated at the top of her class.”
Q: What is the theme?
A. Success is easy to achieve
B. Hard work and perseverance lead to success
C. Failure is permanent
D. Exams are unfair
B. Hard work and perseverance lead to success
Passage: “The old man gave his last piece of bread to a hungry child, even though he was starving too.”
Q: What is the theme?
A. Sharing is important
B. Hunger is painful
C. Children should eat first
D. Old men are generous
A. Sharing is important
Passage: “Dogs are trained to help blind people cross the street, warn owners of danger, and provide comfort in stressful times.”
Q: What is the best summary?
A. Dogs are helpful animals that serve and support humans
B. Dogs bark loudly at danger
C. Dogs love their owners
D. Dogs can cross the street
A. Dogs are helpful animals that serve and support humans
Passage: “The internet helps students find information quickly. It also allows them to connect with teachers and classmates easily.”
Q: What are the two central ideas?
A. The internet makes studying fun, and the internet is dangerous
B. The internet helps students find information, and it helps them connect with others
C. Students waste time online, and teachers dislike the internet
D. Technology always replaces teachers
B. The internet helps students find information, and it helps them connect with others