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define social cognition
involves how we perceive, think about and use information to understand and make judgements about ourselves and others in different social situations
define person perception
refers to the mental processes we use to think about and evaluate other people
define physical cues
relate to the way people look and act
define cognitive biases
faulty thinking patterns that affect decision making and judgements
define halo effect
tendency for the positive impression of a person in one area to positively influence our opinions or judgement
define reverse halo
when the positive impression actually causes us to view a person less favourably
define horn effect
when negative impressions cause us to judge another more negatively
define body language
non-verbal communication involving expression of feelings and thoughts through facial expressions, eye gaze, posture, gestures or other movements
define eye contact
one of the most influential non-verbal communication tools
define behaviour
a more accurate predictor of a person compared with appearance
define salience
any personal characteristic that is distinctive or noticeable in its context and therefore attracts attention
define social categorisation
tendency to categorise people into groups based on their shared social characteristics
define intergroup
any group that you belong to or identify with
define outgroup
any group that you do not belong to or identify with
define attribution
the process by which we explain the cause of our own or another person's behavior
define internal factors
characteristics of the person
define external factors
associated with the situation or environment
define fundamental attribution error
tendency to overestimate the influence of personal factors and underestimate the impact of situation factors on other people's behaviour
define saliency bias
the person is standing out in the forgeound of your visual scene and captures your attention whilst the situation is barely noticeable in the background
define just world hypothesis
the belief that the world is a just place in which people generally get what they deserve and deserve what they get
define actor observer bias
our tendency to attribute our own behavior to external or situational factors, yet attribute others' behaviour to internal factors
define self serving bias
occurs when judging ourselves we tend to take the credit for our success and deny responsibility for failure, which is blamed on external, situational factors
define attitude
an evaluation a person makes about an object, person, group, event or issue
define tri-component model
all three components must be present before it can be said that an attitude exists
cognitive component of tri-component model
what we think about something
affective component of tri-component model
feelings towards something
behavioural component of tri-component model
what you do about something, the action
define stereotype
a generalisation about the personal characteristics of the members of a social group
define social stigma
negative labels and attitudes associated with disapproval or rejection
define cognitive dissonance
occurs when people experience discomfort because they have conflicting beliefs, or because their behaviors contradict their beliefs
define cognitive bias
a systematic error of judgment and faulty decision making
define heuristics
mental shortcuts that allow us to make quick decisions on limited information
define availability heuristic
making a judgment based on how easy or difficult it is to bring specific examples to mind
define representativeness heuristic
categorizing a person, object, event or anything else by judging how closely it matches our idea of a typical member of the category
define affect heuristic
making a judgement that is influenced by the emotion being experienced at the time
define prejudice
negative attitude towards another person or social group, formed in advance of any experience with that person or group
define old fashioned prejudice
majority openly reject miniority group members with obvious views
define modern prejudice
subtle, hidden and expressed in ways more likely to be accepted
define explicit prejudice
prejudice that is consciously held and usually deliberately thought about
define implicit prejudice
prejudice that is typically unconsciously held - person holding prejudice is unaware they are doing so
define discrimination
when a person or a social group is treated differently than others
define direct discrimination
happens when someone is treated unfavorably because of a personal characteristic protected by the law
define indirect discrimination
happens when there is an unreasonable requirement, condition, or practice that disadvantages a person or a group of people, because of a personal characteristic
define intergroup
contact involes increasing direct contact between two groups who are prejudiced against each other
define extended contact
sustained or ongoing contact either directly or indirectly over a period of time
define contact hypothesis
proposes close, prolonged contact of a direct nature leads to a re-evaluation of incorrect stereotypes about the group and its members
define mutual interdependence
when the two groups must depend on each other
define superordinate goals
goals that cannot be achieved by any one group alone and overrides other existing goals that each group may have
define equality of status
states that the two groups must be of equal status so that one group doesn't feel more valued or more important than the other
define cognitive intervention
involves changing the way in which someone thinks about prejudice