Various Strategies to Avoid Communication Breakdown

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13 Terms

1
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Keep Focused

Put in mind the purpose of communication. As a speaker, identify your purpose for speaking and as a listener find the speaker's purpose through his/her verbal and non-verbal cues.

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Speak Intelligibly

Using the appropriate speaking volume, pitch rate, proper enunciation, stress, and acceptable pronunciation. We speak in order to be understood.

3
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Listen with your Ears and Eyes

Pay attention to verbal and non-verbal messages. Effective communication depends on what people say and how they say it.

4
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Minimize Distractions

Look for a place where you can minimize distractions or noise like closed areas, empty rooms, or quiet places. Lessening the cause for confusion means giving more room to focus and concentrate.

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Be Specific

Use simple and concise words as much as possible in delivering a message. Being specific means being particular and direct to the point.

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Do not Jump to Conclusions

Before you give your comments and judgment, be sure that you have listened attentively to the speaker. Conclusions should be drawn after a thorough analysis of points given or information received.

7
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Completeness

It is important to the whole communication process. The speaker should include everything that the receiver needs to hear, respond, react, or evaluate properly.

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Conciseness

The message should be direct or straight to the point and should be expressed in the least possible number of words.

Irrelevant information should not be included.

9
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Consideration

In order to be effective, the speaker should give high regard and courtesy to the audience's background information such as his/her culture, education, religion, status, mood, feelings, and needs. This will result in building rapport or connection with the audience.

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Concreteness

Effective communication is backed up by facts, figures, and real-life examples or situations. This will make the receiver understand the message better.

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Courtesy

The speaker can show respect to his/her receivers through understanding their culture. Showing this helps create a positive vibe with the audience. This implies good choice of words and language on the part of the sender and consideration of the audience's perspectives.

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Clearness

It implies the use of simple and specific words to express ideas. When the speaker focuses on specific ideas, it will not confuse the audience.

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Correctness

Avoiding mistakes in grammar helps to boost the credibility and effectiveness of the message, and at the same time it eliminates negative impact on the audience.