PTCE practice questions

Mr. Brooks would like to know if his Tylenol® will interact with his ibuprofen and he is really concerned because he is feeling dizzy. How can you help Mr. Brooks?

Ask him to hold and speak to the pharmacist

Which of the following describes the conduct, aims, or qualities that characterize that mark a profession or a professional person?

Professionalism

Which of the following is accurate regarding certification and licensure?

Each state's licensure requirements are different.

Which of the following qualities do successful pharmacy technicians demonstrate?

cultural competence, stress management, and communication

Mrs. Thomas approaches the counter to ask you if you can recommend a cough medication for her 4 year old daughter. What should you tell her?

“Please wait, the pharmacist will be right with you”

Which of the following is a pharmacist-only responsibility?

counseling patients, making therapy recommendations, and verifying prescriptions

A patient would like to transfer her prescription to your pharmacy and she was wondering if you can get it done as soon as possible. What can you do to speed up the process?

Collect all of the information on the prescription bottle (patient name, transferring pharmacy name/phone number, prescription name/number), and hand it to the pharmacist to call and complete the prescription transfer

An example of an institutional pharmacy would be a hospital or outpatient facility.

True

Mr. Smith has a prescription for diazepam 5mg and would like to know if you have it in stock. How may you help the patient?

Check the inventory on the shelf and report its availability

Your pharmacist stepped out to use the bathroom and a patient, that has been waiting, would like to pick up her prescription. Her prescription is filled and waiting to be checked by the pharmacist. What should you do?

Ask her to wait for the pharmacist to get back and then page the pharmacist

Mrs. Stewart came in to your retail pharmacy and wants to know what aisle your acid reflux medications are? You should:

Point her to the correct aisle

Pharmacy technicians are legally allowed to recommend OTC medications to patients.

false

Once you obtain the title of a Pharmacy Technician, from experience alone, you can do all of the following except:

become a pharmacy manager

Cultural competence is the ability to treat those that are of a different _____ than you.

race, religion, and/or gender

The role of a pharmacy technician is considered low-stress; therefore, stress management techniques are unimportant.

false

Which of the following may be used in a community pharmacy to count, dispense, and label medication vials in place of a pharmacy technician?

robotic vial filler

The primary purpose of community pharmacies is to ________.

dispense medications to the general community

Which of the following is an example of pharmacy personnel?

Pharmacy Technician, Pharmacy clerk, and Pharmacist

Which of the following is an example of a type of pharmacy?

Nuclear, Institutional, and Community

Pharmacy technicians are legally allowed to call insurance companies on behalf of patients.

True

With which of the following professions could pharmacy technicians potentially interact?

Nursing, Dentistry, and Medicine

The primary purpose of institutional pharmacies is to ________.

dispense medications for use within a hospital

Which of the following are considered qualities of successful pharmacy technicians?

communication, stress managemenr, and cultural competence

Pharmacy technicians are nationally certified when they pass the _________ exam.

PTCE

A new patient would like you to enter her information which includes allergies. How can you help in this process?

Technicians are allowed to enter patients' demographic information including allergies, so you proceed