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People generally remember
10% of what they READ
20% of what they HEAR
30% of what they SEE
50% of what they HEAR and SEE
70% of what they SAY
90% of what they SAY as they DO a thing
Visual Aids Add
clarity
interest
retention
credibility
persuasiveness
7 kinds of Visual Aids
objects & models
photos & drawings
graphs
charts
video
the speaker
presentation technology
Photos & Drawings
enlarges it for the audience
avoid passing it around
display with presentation technology
Graphs
are used to show statistical trends & patterns
3 Types of Graphs
line graph
pie graph
bar graph
Line Graph
uses one or more lines to show changes over time
Pie Graph
highlights segments of circle to show distribution patterns
Bar Graph
uses vertical or horizontal bars to show comparisons
Advantages of charts
summarize large block of info, usually as a list
help listeners visualize the info
show steps of process (how to)
help keep it simple & clear
Video
can add tremendous impact
Guidelines for Video
use short clips (30 seconds)
cue to start of clip
integrate it smoothly- embed it
avoid low-resolution
cite the source
confirm its legitimate
The Speaker
you can use your own body as a visual aid
use body to demonstrate procedure
practice to coordinate your words and actions
may need to have items prepared ahead of time
Presentation Technology
allows you to combine several audio-visual materials
Presentation Technology Guidelines
use strategically
use to enhance specific points
don’t overpower presentation
should NOT be more about graphics than content
don’t read from screen
Guidelines for Preparing Visual Aids
prepare well in advance
keep it simple
make sure large enough to see
limit amount of text
use fonts effectively
use color effectively
use images strategically
Limited Text
general rule for slides with just text is to limit no more than half-dozen lines of type
Effective Fonts
avoid decorative fonts
Guidelines for Selecting Fonts
clear, easy to read
normal case
two font types per slide
standardized across slides
properly sized and consistent titles and body text
Effective Colors
color can dramatically increase the impact of visual aids when used effectively
high contrast
easy to see
limited number of color
consistent color use across slides
Strategic Images
never add images to a slide unless they are truly needed
Guidelines for Images
large enough
high-resolution
clear, simple
title included on the slide
Presenting Visual Aids
display where listeners can see
avoid passing out to audience
display only while discussing
explain clearly, concisely
talk to audience, not to visual aid
practice with visual aids
check room & equipment
Persuasion
the process of reinforcing or changing people’s beliefs or actions
Advocate
you act as______________ when you speak to persuade.
Effective Persuasion
depends on the speaker’s ability to convince the audience to follow his/her recommendations or instructions
The Art of Persuasion
it is about giving people a reason to listen and then providing them with the right information in the right way so they can alter their existing point of view.
was formalized and developed by Greek philosophers Plato and Aristotle
they said it was the most important public speaking skill for citizens to have
Coercion
when people are forced to think a certain way or feel compelled to act under pressure or threat, they are NOT being persuaded
China’s Social Credit System
a ranking system that monitors your behavior and ranks you on your behavior that positively supports the Communist party and/or punishes you for infractions which include bad driving, smoking in non-smoking zones, buying too many video games and posting anti-government views.
Cancel Culture
a form of public shaming that calls for boycotts of individuals, celebrities or organizations that are deemed to have a bad behavior or one that is opposite of their position
Liberating Tolerance
a Marxist/socialist doctrine, is defined as having intolerance against movements from the right but total tolerance of movements from the left.
Manipulation
using dishonest tactics such as:
omitting crucial evidence
presenting inaccurate or false information
intentionally misrepresenting research to your advantage
COVID data might fall into this category
Ethical Goals
must be sound and defensible
Ethical Methods
must be honest and avoid abusive language
Persuasion is
chosen
honest
advocate for or against a certain position
practical or issue-based
speaker has role of promoter or proponent
Persuasion is NOT
coercion or forced
manipulation or misleading/false info
speaker remains neutral
just the facts
How successful you are
depends above all on how you tailor you message to the values, attitudes, and beliefs of your audience
Persuasion
is something a speaker does with an audience, not to an audience
Mental Dialogue
the mental give and take between speaker and listener
audience can have both positive and negative reactions
speaker MUST think about possible objections or barriers when preparing speech
Target Audience
the portion of audience the speaker most wants to persuade. Most likely, those in the center with moderate beliefs and not the ones who have extreme positions for or against.
3 Major Kinds of Persuasive Speeches
Question of fact
Question of value
Question of policy
Question of Fact
a question about the truth or falsity of an assertion/ viewpoint
speaker picks a side, “FOR or AGAINST”
draws a conclusion
must support conclusion with facts
Organizational Patterns Used with Question of Fact
chronological
spatial
topical
cause-and-effect
Question of Value
a question about the worth, “rightness” of an idea or action
asks the audience to believe a certain way
doesn’t try to prove something as true or false, but argues the “right” or “wrong”/ “good” or “bad” of an idea
must justify opinion by establishing standards for the value judgement
does not state what action should be taken
Organizational Patterns Used for Question of Value
chronological
spatial
topical
Question of Policy
whether a course of action should or should not be taken
urges listeners to choose a specific action
shares how to solve a problem
calls listeners to action
Organizational Patterns used in Question of Policy
problem-solution
problem-cause-solution
Monroe’s motivated sequence
Passive Agreement Speech
is a persuasive speech where the speaker convinces the audience the policy is desirable but does NOT encourage action
Immediate Action Speech
a persuasive speech in which speaker convinces the audience to act in support of a particular policy
3 Basic Issues of Policy Speeches
Need
Plan
Practicality
Need
is there a problem (need) that requires change from the current policy?
Burden of Proof
obligation facing a persuasive speaker to prove a policy change is necessary
Plan
if there is a problem with current policy, does the speaker have a plan to solve it?
Practicality
will the speaker’s plan solve the problem, or will it create new issues?
4 Speech Patterns used for Policy Speeches
problem-solution
problem-cause-solution
comparative advantages
Monroe’s motivated sequence
Problem-Solution Order
a speech organization in which the 1st point deals with the existence of a problem and the 2nd point presents a solution
Problem-Cause-Solution Order
a speech organization in which the 1st point identifies a problem, the 2nd point analyzes the causes, and the 3rd point presents a solution
Comparative Advantage Order
a speech organization in which each main point explains why a speaker’s solution is preferable to other proposed solutions
generally used when the audience already agrees that a problem exists
Monroe’s Motivated Sequence
a 5-step sequence for speeches that seek immediate action. Must identify and respond to what will motivate an audience
4 Methods used to Persuade
built credibility
used evidence
sound reasoning
appealed to emotions
Credibility
perception of speaker’s competence & character
ethos= Aristotle’s name for credibility
The more favorably listeners view a speaker, the more likely they are to accept the speaker’s message
Competence
the audience’s perception of the speaker’s intelligence, expertise, and knowledge of the subject
Character
the audience’s perception of the speaker’s sincerity, trustworthiness, and concern for the well-being of the audience
3 Types of Credibility
initial
derived
terminal
Initial Credibility
credibility speaker had before the speech
Derived Credibility
credibility produced during the speech
Terminal Credibility
credibility at end of the speech
Enhancing Credibility
everything you say and do in a speech affects your credibility
3 Strategies for Enhancing Credibility
explain your competence
establish common ground
speak expressively, with conviction
sincere, honest & straight forward is best
Argument
presenting claims and supporting them with evidence and reasoning
Claim
a position/assertion speaker wants the audience to accept
Evidence
supporting materials-- narratives, definitions, testimony, facts & statistics
Reasoning
the method/process used to represent the claim and arrive at argument’s conclusion
Evidence Types
logos- appeals to logic
ethos- appeals to credibility
pathos- appeals to emotion
mythos- appeals to cultural beliefs
Guidelines for using Evidence
use specific evidence
use novel (new) evidence
use credible evidence
make a clear point of evidence
don’t assume audience will get it
Reasoning
the process of drawing a conclusion on the basis of evidence
4 Methods of Resoning
specific instances (inductive)
principle (deductive)
causal
analogical
Specific Instances
moving from particular facts to general conclusion
Guidelines for using Specific Instances
avoid hasty generalizations
qualify argument when necessary
reinforce argument with statistics, testimony
Reasoning from Principle
moving from a general principle to a specific conclusion
opposite of specific reasoning
also known as Deductive Reasoning
Guidelines for Reasoning from Principles
use a major premise listeners will accept
provide evidence for minor premise
Causal Reasoning
establishing relationship between causes and effects
Guidelines for Causal Reasoning
avoid fallacy of false cause
do not assume events have only one cause
Analogical Reasoning
speaker compares two similar cases and infers that what is true for one case is also true for the other case
cases must be essentially alike
Fallacies
an error in reasoning/ in your argument
may first appear valid and reasonable
upon inspection, fallacies do not hold up
10 Common Fallacies
Hasty Generalization
False Cause
Invalid Analogy
Bandwagon Fallacy
Red Herring
Ad Hominem
Either-or
Slippery Slop
Appeal to Tradition
Appeal to Novelty
Hasty Generalization
speaker jumps to conclusion on basis of too few facts or unusual cases
False Cause
speaker mistakenly assumes that because one event followed another, the first event caused the 2nd event
Invalid Analogy
when two cases being compared are NOT essentially alike
Bandwagon
assumes that because something is popular, it is therefore good, correct, or desirable
Red Herring
introduces an irrelevant issue in order to divert attention from the subject under discussion
Ad Homineum
attacking the person rather than dealing with the real issue
Either-or
forcing choice between two alternative when more than two exist
Slippery Slope
assuming first step will lead to later steps that can’t be prevented
Appeal to Tradition
assuming something old is automatically better than new
Appeal to Novelty
assuming something new is automatically better than old
Emotional Appeals or Pathos
play an important part of persuasion
appeals intended to evoke sadness, anger, happiness, pride, fear, etc.
3 Ways to Generate Emotional Appeal
use emotionally charged language (politics)
use vivid examples (paint a picture)
speak with sincerity and conviction (heartfelt)
Emotional Appeals
have potential power; therefore, they need to be used with a strong sense of ethical responsibility
make sure appropriate to topic
don’t substitute emotion or your opinion for evidence, reasoning
Special Occasion Speeches
are different than normal speeches. They include these types of events:
christenings & funerals
weddings
graduations & retirements
award ceremonies
inaugurals