degree of brand loyalty in which a customer strongly prefers a specific brand and will accept no substitute, willing to spend a great deal of effort and time for the brand.
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pricing decisions
can be based on determining whether the demand for a product is price elastic or price inelastic.
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elastic
price goes up, demand goes down
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inelastic
people but no matter price, includes necessities such as gas, utilties, and electricity.
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when is a marketer in a better position to establish prices?
when it knows the prices charged for competing brands
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line extensions
used to expand a product line, involves new products that are variations of existing things (different flavors or sizes) or creating similar products that are related to the original product line in some way.
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screening stage
process of choosing the most promising ideas for further review, ideas are analyzed to determine if they match with the organization’s mission, objectives, and resources.
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when does competition based pricing become important?
when products in an industry are relatively homogenous and price is a key purchase consideration.
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product differentiation
emphasizing the product services that are offered, true when consumers perceive all products in a market to have the same quality, design, and features.
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accessory equipment/business products example
a distributor of plumbing supplies purchases a computer to aid in inventory, it is for the business to make money/to help it run.
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conditions for product modification
product must be modifiable, customers should be able to tell a change, and modification should change customer desires to provide satisfaction.
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example of a component part
set of Bowers & Wilkins car speakers sold to Volvo for use in the production of a XC90 SUV
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why are line extensions more common than new products?
less expensive and lower risk
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markup
percentage of selling price or percentage of cost
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test marketing
limited introduction of the product in areas chosen to represent the intended market
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concept testing
stage of new product development process where customers are exposed to the new product idea
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a good product
offers innovative benefits
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private distributor brands & examples
owned by retailers or wholesalers and do not identify the manufacturer of the product (target vitamins)
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process materials
products used directly in the production of a final product but that are not easily identifiable
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two difficulties in the introduction stage
sellers lack resources to launch product or initial product price may have to be high to recoup costs
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business goal during the growth stage of the product life cycle
achieving greater penetration of the market
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profits in the introduction stage of successful products
negative and increasing
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co branding
capitalizing on the brand equity of two separate brands
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price competition
allows a marketer to set prices based on demand of product or in response to changes in firms finances, however it can be applied by competitors. if a company’s price is beat or matched it is called a price war
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breakeven point
money a company makes selling = the amount spent producing