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isomorphic communication
when communication is effective across cultures
4 stages of competence
unconscious incompetence
conscious incompetence
conscious competence
unconscious competence
individualistic cultures consider ____a credible source
credible sources, experts, and winners
collectivist cultures consider ____a credible source
older males and famous families
paralinguistic communication
the non-verbal elements of communication that accompany speech and convey meaning, such as tone of voice, pitch, volume, rhythm, and intonation
Sussman and Rosenfield physical distance study
studied American and Japanese people
found men stood farther apart in both cultures
Japanese people stand even farther apart
Watson eye contact study
high level eye contact in latin America and with southern europeans
low level of eye contact with Japanese Indians and Northern Europeans
physical touch study between Americans and Japanese
parts of the body being touched is culturally determined
americans touch more
women touch more and with more variety in both cultures
we stare _____ at attractive people
longer
modern propaganda characteristics
make them laugh/think
use peripheral route (visual metaphors)
hire celebrities ( we trust winners)
make it unusual/ exaggerate
group
when 2 or more people define themselves define themselves as members it and when it existence is recognized by at least one other
group elements (4)
common goals
social structure
face-to-face
self-categorization
individualistic belief of groups
we do not need to study groups as there is nothing more to the group than the people who comprise it
collectivist view of groups
there is something more to the group then just people who comprise it
norms
ways of specifying what are acceptable or unacceptable attitudes and behaviours of group members
central norms
everyone expects these norms
peripheral norms/ general norms
these can be broken at times (or if you have social credit)
functions of norms
a frame of reference to interpret the word provides predictability and useful in novel situations for individuals
group norms
serve as social regulation that helps the group run smoothly and enhances group identity
Levine and Moreland (1985) 3 process of group socialization
evaluation
commitment
role transition
evaluation (group socialization)
group members evaluate individuals and vise versa
commitment (group socialization)
how group is committed to you and you are committed to the group
assumptions of group socialization
group exists over time and individuals move in and out of group
group and individual have reciprocal influence over each other
group socialization has 5 stages of membership
stage 1: investigation
recruitment occurs
new members are identified and evaluated
role transition : entry
sometimes makes by celebration or hazing
Stage 2 : socialization
the new members tries to influence the group so their needs are satisfied
group tries to influence individual to contribute more
role transition : acceptance of your role
Stage 3: maintenance
considerable negotiation to find best role for individuals
aim is to satisfy the personal needs of members and the goals of the group
role transition: divergence
divergence is not good for group or group member
Stage 4 : resocialization
after divergence the person tries to accommodate themselves in the group and the group does the same
it is easier to re join the same group than find new group
important why the person is leaving
role transition: exit
stage 5 remembrance
retrospective evaulation happens from both the person and the group
intergroup behaviour
whenever individuals belonging to one group interact collectively or individual with another group or its members
categorization
lumping together of objects into meaningful groups
categorization is the most….
basic level of thinking and becomes more sophisticated with age
why do we categorize things so much?
to reduce complexity of the world
human cognitive capacity is limited
categorization is an efficient way to deal with wide stimuli
social categorization
classification of people into groups based on common attributes
category accentuaition
after categories are formed there is a tendency to exaggerate the differences b/t groups
Ingroup favouritism
tendency to prefer members of your group over others
outgroup homogeneity
tendency to see members of other groups as being all the same
familiarity hypothesis
different amount of info we have about members of out group influences how we influences see them (less info=all the same)
we are more motivated to learn about members of the
in group
absolute deprivation
absence of basic human needs
relative deprivation
perceived injustice that one has less than one deserves in comparison to others
egotistic relative deprivation
comparing personal achievement to someone else
franternalistic relative deprivation
comparing what other groups have in comparison to what you group has
intergroup aggression
a crucial precondition for collective action and for intergroup aggression is relative deprevation
altruistic motivation
acting to benefit others with no concern for how it benefits us
egoistic motivation
acting in a prosocial way that benefits us
the greek philosopher Epictetus believed that
there is no such thing as altruistic acts and all acts are actually egoism
why does the bystander effect happen
people have to make many sequential decisions before helping and it is too tiring
pluralistic ignorance
we accept others interpretation as the accurate interpretation
cognitive model of helping
does the bystander accept responsibility
how is the event interpreted
does the bystander notice the event
kin selection
helping relatives 1st to ensure our genetic information being passed on
as opposed to everyday events, in a life or death situation we are most likely to help
healthy people than sick people
reciprocity credit
helping someone so they will hep you in the future
we help others because of
helping others makes us feel good
helps us avoid punishment
reduces aversive arousal
empathy-altruism-hypothesis
feeling empathy for a person in need which leads to altruistic motivation to receive that need
in empathy expereiments when a person saw their friend be shocked their brain….
reacted as through they themselves were about to be shocked
Countries are less helpful when they are
richer
punishment promotes
cooperation
the effectiveness of punsihment in promoting cooperation was greater in
high trust societies
neighbourhood diversity was associated with
decline of helpful behaviour in the USA but not Canada
occurrence of aggression depends on
past experiences
current reinforcement
social and cognitive functions regarding appropriateness of such behaviours
an inflated sense of self is associated with
more enagement in agression
frustration-aggression theory
his theory proposes that frustration (the blocking of an individual's attempt to achieve a desired goal) always leads to some form of aggression.
aggression can be amplified by
situational cues which creates negative feelings
Types of violence
differ across cultures
ex. gun violence in the states tends to involve individuals
aggressive behaviour is also impacted by the _____ of the culture
ecology (location and resources available)
media constructs violence as a
cultural norm for men
children who grow up in aggressive homes are more likely to
behave aggressively
2 principles that influence behaviour in social learning theory
modelling
reinforcement
aggression in 8 year old girls
indirect agression
verbal agression
physical
aggression in 15 year old girls
girls show less physical aggression over all but more verbal aggression ag
Aggression in 8 y/o boys
physical and verbal (tied)
in direct
aggression in 15 y/o boys
physical stays the same
verbal aggression increases
indirect agression is never a main tool for men
how do stereotypes form
social categorization and categorical thinking
consequences of categorical thinking
in group favouritism
out group homogeneity
stereotyping is a
automatic process
subliminal presentation
something that is below perception level but is still influential
motivation and devoting cognitive resources can lead to
the suppression of sterotypes
morning people tend to engage in more stereotypes
at night as they have less cognitive ability
stereotypes are often used to
justify the in-group behaviours
stereotypes serve as a way of
selecting social realty
perpetuating of the existing intergroup relationship
stereotypes are powerful social schemas that
create tendencies to confirm our biases and overlook inconsistent information
evidence indicates that some action by the person who holds the stereotype to provoke
confirmatory behaviour in the target person
contact hypothesis
way to decrease intergroup bias through personalized interactions with out groups
conditions under which contact with opposing group leads to a reduction in tension or hostility
cooperation
equal status participation
active social norms in support of change in attitudes
Recatgeorzation
forming a new group with cross categorical membership
decatgegorzation
personalized contact which de-emphasizes rigid group identities and helps us develop empathy for out-group
intergroup paradigm goals
reduce use of categories
encourage diversity
Prejudice
a negative attitude toward a socially defined group and toward any person to be a member of that group
while survey studies showed prejudice is declining…
covert measures such as implicit association test showed prejudice is not declining
prejudice is still a dominant force in
intergroup relations
theories for origin of prejudice
inherent human potential for prejudice
intergroup dynamics
realistic conflict theory
relative deprivation
physical proximity does not fix intergroup group conflict instead….
the groups needed to work together for a common goal
Ratters and Eagles study
showed in-groups lead to conflict but that a shared goal could lead to cooperation
affirmative action is based on 3 main ideas
targets to entire groups not just individuals
preferential treatment for members that have suffered discrimination
effectiveness is judged by results not intent
contemporary models of prejudice
prejudice has not truly been reduced but rather overt expression of prejudice has been replaced with more covert forms of prejudice
aversive racism
people hold both egalitarian values and prejudice beliefs and behaviours towards minorities depends on situational cues
dissociation model
to understand the nature of prejudice one needs to distinguish b/t knowledge of stereotypes and endorsement of stereotype
3 major factors of attraction
physical proximity
physical attractiveness
we like others similar to us
asymmetric dominance effect
when 2 options are presented each of which will appeal to some people a third option is than introduced which serves as a decoy or distractor
Griffitt 1970 study classical conditioning in attraction
people liked those who are similar to them in the comfortable room suggesting the feeling of the pleasant room is tied to the stranger and vice versa for unpleasant room