TLE - 4th quarter round 2

heavily read the ebook

New Way

controls and uses the links, expertise, and professional service direction of the travel organization.

Provision of information and expertise

This is one of the primary functions of a travel management company.

Preparation of itineraries, products, and services

The preparation of itineraries is another important function of travel agencies.

Provision of assistance in getting travel documents

Travelers who do not have the necessary documents for travel such as passport and visas, immigration clearances, and other pertinent travel documents are given assistance by the travel management company for a fee.

Processing travel arrangements

Processing of travel documents of the client by TMC on behalf of the suppliers is one of the functions of the travel management company.

Provision of assistance in cases of refunds and cancellations

TMC provides the clients assistance in cases of refunds and cancellation of travel arrangement due to unavoidable circumstances.

tour guide

is a person who is a worker of a duly licensed travel and tour agency.

confidence

usually implies a firm belief in oneself that he/she is capable of handling people without a display of arrogance or conceit.

capability

to act as leader is the ability or competency to lead a group.

ability

to solve problems and make wise decisions imply that one has the capacity to analyze conflict or problem situations and make good decisions.

Responsibility

is the ability to tackle important responsibilities, emotionally mature, and psychologically stable to handle responsibility.

pleasing personality

means that one displays charm, good disposition, assertiveness, proper grooming, good communication skills, sense of humor, and dedication.

enthusiasm

refers to intense interest for the job, can withstand any physical/mental difficulty with patience and determination, friendly and generous to share time and talent.

Dedication and sensitivity

means that one displays a strong sense of responsibility and lots of common sense.

flexibility

means that one has the capacity to adapt to different situations and is patient.

knowledgeable

refers to one that has an in-depth knowledge of the travel site/place, its history and importance.

interactive

is the ability to encourage and engage tour members to ask questions and have interaction.