Chapter 14 Flashcards

Flashcards on Leadership for Performance Excellence

Leadership

The ability to positively influence people and systems to achieve important results.

Strategic Leadership

A person’s ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organization.

Leadership System

How leadership is exercised throughout a company, including decision-making, communication, leadership development, and behavioral guidance.

Governance

The system of management and controls exercised in the stewardship of an organization.

Corporate Social Responsibility (CSR)

Responsibility to the public through good citizenship, including ethics, corporate governance, and protection of public health, safety, and the environment.

Key Leadership Competencies

Navigator, communicator, mentor, learner, builder, and motivator.

Personal Leadership Characteristics

Accountability, courage, humility, integrity, creativity, perseverance, and well-being.