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Social Psychology, Personality, Motivation, Emotion
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social contagion
spread of social behaviors
conformity and social norms
an “unthinking tendency” to keep things the way they are, even if they may be wrong
conformity
adjusting one’s behavior or thinking to coincide with a group standard
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informational social influence
influence results from a person’s desire to do the “right” thing
individualism
giving priority to one’s own goas over group goals and defining one’s identity in terms of personal attributes rather than group identifications
collectivism
giving priority to the goals of one’s group (often one’s extended family or work group) and defining one’s identity accordingly
multiculturalism
the practice of valuing and respecting differences in culture
social facilitation
stronger responses on simple or well-learned tasks in the presence of others better with a crowd
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
aggression
any physical or verbal behavior intended to hurt
aversive events
unpleasant events that someone looks to avoid
frustration-aggression principle
the principle that frustration- the blocking of an attempt to achieve some goal- creates anger which can generate aggression
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
superordinate goals
shared goals that override differences among people and require their cooperation
social trap
self interest over unity - short-term gains leading to long-term consequences for the group
industrial-organizational psychology
designing a training program to improve teamwork and communication among employees, leading to increased productivity and a more positive work environment
altruism
unselfish regard for devotion to the welfare of others
social reciprocity norm
responding to a kind or generous action with another kind or generous action
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
diffusion of responsibility
the tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way
attribution theory
the theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
fundamental attribution error
the tendency for observers, when analyzing another’s behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities (disposition)
self-serving bias
the tendency for people to take personal credit for success but blame failure on external factors
prejudice
a negative attitude toward an entire category of people
stereotype
a generalized belief about a group of people
discrimination
unjustifiable negative behavior toward a group and its members
ingroup bias
the tendency to favor one’s own group
out-group homogeneity
the perception that individuals in the out-group are more similar to each other than they really are
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face phenomenon
the tendency for people who won’t agree to a large task, but then agree when a smaller request is made
cognitive dissonance
unpleasant mental experience of tension resulting from two conflicting thoughts or beliefs
peripheral route persuasion
attitude change path in which people are influenced by incidental cues, such as a speaker’s attractiveness
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
psychodynamic theory
any theory of behavior that emphasized internal conflicts, motives, and unconscious foes
ego
mediates among the demands of the id, superego, and reality. Operates on the reality principle, satisfying the id’s desires in ways that will realistically bring pleasure rather than pain
denial
psychoanalytic defense mechanism by which people refuse to believe or even to perceive painful realities
displacement
psychoanalytic defense mechanism that shifts aggressive impulses toward a more acceptable or less threatening object or person, as when redirecting anger toward a safer outlet
projection
psychoanalytic defense mechanism by which people disguise their own threatening impulses by attributing them to others
rationalization
defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one’s actions
reaction formation
psychoanalytic defense mechanism by which the ego unconsciously switches unacceptable impulses into their opposites. Thus, people may express feelings that are the opposite of their anxiety-arousing unconscious feelings
regression
psychoanalytic defense mechanism in which an individual faced with anxiety retreats to a more infantile stage
repression
in psychoanalytical theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories
sublimation (defense mechanism)
channeling threatening devices into acceptable outlets (e.g. working out)
projective tests
tests designed to reveal inner aspects of individuals’ personalities by analysis of their responses to a standard series of ambiguous stimuli
humanistic psychology
perspective that emphasizes the growth potential, self-actualization, and an individual’s potential for personal growth
reciprocal determinism
the interacting influences of behavior, internal cognition (personal factors), and environment
self-efficacy
an individual’s belief that he or she is capable of performing a task
self-esteem
one’s feelings of high or low self-worth
openness (big 5)
the personality dimension that includes imagination, adventure seeking, wit, originality and creativity; people low in this dimension are emotionally stable, calm and contended
agreeableness (big 5)
the personality dimension that includes friendliness, cooperation, and warmth; people low in the dimension are cold, quarrelsome and unkind
conscientiousness (big 5)
the personality dimension that includes dependability, cautiousness, organization and responsibility; people low in this dimension are impulsive, careless, disorderly and undependable
extraversion (big 5)
a personality dimension describing someone who is sociable, gregarious, and assertive
emotional stability / neuroticism (big 5)
a personality dimension that characterizes someone as calm, self-confident, secure (positive) versus nervous, depressed, and insecure (negative)
motivation
how individuals persist to attain a difficult goal and how rewards affect the experience
drive-reduction theory
the idea that a psychological need creates an aroused tension state (a drive) that motivates an organism to satisfy the need
arousal theory
a theory of motivation suggesting that people are motivated to maintain an optimal level of alertness and physical and mental activation
self-determination theory
a theory of motivation that is concerned with the beneficial effects of intrinsic motivation and the harmful effects of extrinsic motivation
physiological needs
needs related to the basic biological necessities of life: food, drink, rest, and shelter
homeostasis
the maintenance of a constant internal state in a changing environment
Yerkes Dodson law
the principle that performance increases with arousal only up to a point, beyond which performance decreases
sensation-seeking theory
this theory states that individuals seek activities and experience that gratify their need for sensation
Lewin’s motivational conflicts theory
describes various types of conflict involved in the decision making process (i.e. approach-approach, avoidance-avoidance, approach-avoidance)
approach-approach
conflict that results from having to choose between two attractive alternatives
approach-avoidance conflict
conflict occurring when a person must choose or not choose a goal that has both positive and negative aspects
avoidance-avoidance conflict
conflict that results from having to choose between two distasteful alternatives
instinct theory
a view that explains human behavior as motivated by automatic, involuntary and unlearned responses
Leptin
hormone that signals the hypothalamus and brain to reduce appetite and increase the amount of energy used
grehlin
a hunger-arousing hormone secreted by an empty stomach
facial feedback hypothesis
emotional expressions can cause the emotional experiences they signify
simultaneous emotion
this occurs when two or more emotions are experienced at the same time, usually in response to a complex or conflicting situation
cognitive appraisal
our emotional experience depends on our interpretation of the situation we are in
broaden and build theory
positive emotions prompt people to consider novel solutions to their problems
emotion expression theory
anger, disgust, fear, happiness, sadness, surprise are universal emotions
display rules
culturally determined rules about which nonverbal behaviors are appropriate to display