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attribution
explaining one's behavior by identifying internal/external factors (personality/environment)
dispositional attribution
explains behavior on internal factors (personality traits)
situational attribution
explains behavior on external factors (environmental influences)
explanatory style
cognitive way people explain to themselves why events happened
optimism
tendency to expect good outcomes.
pessimism
tendency to focus on the negative and expect the worst
fundamental attribution error
tendency to overemphasize internal factors when explaining others behavior, while understanding situational influences.
actor-observer bias
People attribute their own actions to external factors but explain others behaviors using internal characteristics.
self-serving bias
tendency to attribute personal success to internal factors (effort) while blaming failures on external circumstances
internal locus of control
belief that ones actions/decisions influence life outcomes
external locus of control
belief that external factors (luck) determine life outcomes.
person perception
the process of forming impressions of others
mere exposure effect
repeated exposure to stimuli increases the liking of them
self-fulfilling prophecy
a person's expectations influence their behaviors in a way that causes expectations to come true.
social comparison
the comparison of oneself to others in ways that raise one's self-esteem
upward social comparison
comparing ourselves to people who are better than us, for inspiration
downward social comparison
comparing ourselves to people who are worse than us, to feel better about ourselves
relative deprivation
comparing yourself to other and thinking that you are worse off/lacking resources (you don't get extra credit but friend does)
streotype
A generalized belief about a group of people
prejudice
A negative attitude toward a person based on their group
discrimination
unfair treatment of people, results in a disadvantage for them.
implicit bias
attitudes or stereotypes that influence someones thoughts on a certain group
just-world phenomenon
believe on good things happen to good people/bad things happen to bad people
out-group homogeneity bias
our tendency to see out-group members as being pretty much all alike but not in group members
out-group
any group with which an individual does not belong
in group bias
the tendency to favor one's own group
in-group
group where someone belongs and feels a sense of loyalty
ethnocentrism
Belief in the superiority of one's group
belief perseverance
sticking to our initial beliefs even when evidence contradicts them
cognitive dissonance
when someone holds in conflicting beliefs, leads to changing their attitude
social norms
shared exceptions, unwritten rules
social influence theory
behaviors are shaped by expectations of others
normative social influence
conformity to a group norm to fit in and be accepted by the group
informational social influence
changing belief bc they think the other people have accurate knowlegde
persuasion
influencing ones attitudes through reasoning/appeal
the elaboration likelihood model
persuasion that explains how people process persuasive messages through 2 routes (central/peripheral)
central route persuasion
careful evaluation of logical arguments/evidence, leads to long lasting attitude change
peripheral route persuasion
people are influenced by incidental cues, a speaker's attractiveness, short-term
halo effect
judging a book by its cover
foot-in-the-door
agreeing to a small request, increasing likelihood of agreeing to a larger one later.
door-in-the-face
large unreasonable request first then smaller one that is more likely to be accepted
conformity
adjusting thoughts, behaviors to match those of a group
normative social influence
conforming to fit in or avoid standing out
informational social influence
conforming bc you think the group knows better than you
obedicence
following orders from an authority figure
individualism
The unique importance of each individual
collectivism
giving priority to the goals of one's group rather than over the individual
multiculturalism
valuing and respecting differences in culture.
group polarization
group discussions amplifying opinions
groupthink
desire for conformity, leads to poor decision making
diffusion of responsibility
individual feeling less personal accountability for their actions, leads to decreased effort
social loafing
putting in less effort when working in a group
deindividuation
loss of self awareness and accountability in group setting, impulsive behavior
social facilitation
people perform better on simple tasks and worse on complex task in the presense of others
false consensus effect
overestimate how much others share beliefs and behaviors
superordinate goals
shared goals, require cooperation people groups to help overcome difference, promoting unity
social traps
decisions by groups that seem good at the time, produce short-term benefits, but hurt them in long-term
employment selection and recruitment
help companies find right people, developing fair practices,monitoring employees well-being
work-life balance
balance between work and personal responsibilities
worker burnout
exhaustion caused by overwork, leads to reduces motivation
prosocial behavior
positive, constructive, helpful behavior
altruism
selfless concern for others, leads to helping behaviors
social debt
obligation to repay others for their help
social-reciprocity norm
expecting people will help those who have helped them
social-responsibility norm
expecting people to help those in need regardless if they will receive benefits in return
bystander effect
tendency for people to be less likely to help in an emergency
situational variables
factors affecting presence of others and the situation in
attentional variables
Factors affecting focus and attention.
personality
unique, thoughts/feelings that characterize a person
the pyschodynamic theory of personality
shaped by unconscious drives, childhood experiences and inner conflicts
conscious
thoughts, feelings that we are actively aware
preconscious
memories, info we aren't currently aware of but can easily be brought to conscious
unconscious
thoughts, memories outside of consciousness influences behavior w/o realization
ego defense mechanisms
unconscious strategies, used to cope with stress
denial
refusing to accept reality
displacement
redirecting negative emotions, from original source to a safer source.
projection
attributing unwanted thoughts, feelings to someone else
rationalization
justifying behaviors with logical but false explanations to avoid underlying reasons.
regression
reverting to earlier stage of development when faced with stress/anxiety
repression
unconscious blocking of distressing thoughts, memories from conscious awareness
sublimation
Channeling unacceptable impulses into socially acceptable activities.
projective test
a personality test that lets people trigger their unconscious thoughts, feelings onto their responses
unconditional positive regard
Accepting and valuing a person without conditions, self-growth
self-actualizing tendency
striving toward personal development and self-improvement
reciprocal determinism
someones behavior and personal factors influencing and shaping each other
self-concept
a sense of one's identity and personal worth
self-efficacy
Belief in one's ability to succeed.
self-esteem
one's feelings of high or low self-worth
trait theory
identifies consistent patterns on how we think, feel and behave
trait
specific characteristic of an individual
the big five theory
a trait theory that identifies five main characteristics that account for most individual differences in personality (OCEAN)
openness to experience
curiosity, creativity, high openness, experiences
conscientiousness
organized, dependable, goal-oriented
extraversion
energy and sociability
agreeableness
kindness and cooperation
neuroticism
emotional stability
personality tests
questioners, people answer questions about their own thoughts, feelings and behaviors
factor analysis
identify patterns in responses to ensure questions measure the right trait
standardization in a test
ensures test is administered and scored the same
reliability in a test
test produces consistent results