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What is a mission statment?
aims or long term intentions of a business - a business’s mission sometimes is the same as corporate aims
What are the benefits of a mission statement ?
differentiates business from its competitors
relevant to all major stakeholders
defines the focus of the business - aids decision making making process
Drawbacks with Mission statements?
often too vague and general
may often be seen as a PR stunt
may not be wholeheartedly supported by senior staff
General influences on mission of a business (external & internal)
technological changes
threats/weaknesses of the business
social responsibility
industry of the business
PESTLE factors (external)
competitors actions
ownership of the business
Internal influences on the mission of a business?
ownership structure - PLC’s will have a different mission to a sole trader
private businesses will want to maximize profits
sole traders would have the objective to survive
public sector businesses (NHS) may have aims like providing good service to the public
corporate culture - companies in the same industry may have different mission statements due to their differences in culture
External influences on the mission of a business?
competitors actions
ethical and environmental considerations
mission statements can also be influenced by stakeholders
What does PESTLE mean?
P - political - tariffs and trade agreements
E - economic - interest rates
S - social needs - demographic shifts
T - technological - e-commerce
L - legislation - health & safety laws
E - environmental - pressures to use sustainable materials/environmentally friendly modes of transport
What are corporate objectives?
Realistic goals set by a company which influence internal strategic decisions.
What is a business strategy?
Long term actions taken to align a business with its mission statment.
What are tactical decisions?
Short term decisions used to support strategic decision making
can involve making decisions based of to competitors actions e.g, price matching is a strategic decision
What is a strategic decision?
Long term actions taken to align a business with its mission
used to achieve corporate objectives
What is the link between Mission|Corporate|Strategy
vision of a business is expressed in the mission statement
corporate objectives are the smaller steps needed to achieve the vision mentioned in the mission statement
strategy is the way a business will achieve its corporate objectives
What is short-termism?
The term used to describe when a business has a focus on achieving short-term results such as profit maximization in one year