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Person Perception – How we form impressions of ourselves and others, including attributions of behavior
Attribution Theory – We explain someone’s behavior by crediting either the situation or the person’s stable traits
Fundamental Attribution Error – Overestimating personal traits and underestimating situations when judging others’ behavior
Actor-Observer Bias – Attributing our own actions to situations but others’ actions to personal traits
Prejudice – An unjustifiable and usually negative attitude toward a group and its members
Stereotype – A generalized belief about a group of people
Discrimination – Unjustifiable negative behavior toward a group and its members
Just-World Phenomenon – Belief that people get what they deserve and deserve what they get
Social Identity – The “we” aspect of our self-concept based on group memberships
Scapegoat Theory – Prejudice provides an outlet for anger by finding someone to blame
Ingroup – “Us”; people with whom we share a common identity
Outgroup – “Them”; those perceived as different or apart from our ingroup
Ingroup Bias – Favoring one’s own group
Other-Race Effect – Better recognition of faces of one’s own race than of other races
Attitudes – Feelings, influenced by beliefs, that predispose responses to people or events
Foot-in-the-Door Phenomenon – Agreeing to a small request increases likelihood of agreeing to a larger one
Role – A set of expectations about how people in certain positions should behave
Cognitive Dissonance Theory – We act to reduce discomfort from inconsistent thoughts or behaviors
Norms – Understood rules for accepted and expected social behavior
Conformity – Adjusting behavior or thinking toward a group standard
Persuasion – Changing attitudes, potentially influencing actions
Peripheral Route Persuasion – Being influenced by incidental cues, like attractiveness
Central Route Persuasion – Being influenced by evidence and arguments
Normative Social Influence – Influence from wanting approval or avoiding disapproval
Informational Social Influence – Accepting others’ opinions as reality
Obedience – Following direct commands or orders
Social Facilitation – Improved performance on easy tasks in the presence of others
Social Loafing – Exerting less effort in a group than when alone
Deindividuation – Loss of self-awareness and restraint in group situations
Group Polarization – Strengthening of group beliefs through discussion
Groupthink – Desire for harmony overrides realistic decision-making
Culture – Shared behaviors, ideas, and values passed across generations
Tight Culture – Strong norms with low tolerance for deviant behavior
Loose Culture – Weak norms with high tolerance for deviant behavior
Frustration-Aggression Principle – Blocking a goal creates anger, leading to aggression
Social Script – Culturally modeled guide for how to act in situations
Mere Exposure Effect – Repeated exposure to stimuli increases liking of them
Passionate Love – Intense positive absorption, usually early in a relationship
Compassionate Love – Deep affectionate attachment with those our lives intertwine
Self-Disclosure – Revealing intimate aspects of oneself to others
Altruism – Unselfish concern for others’ welfare
Bystander Effect – Less likely to help when others are present
Social Exchange Theory – Helping behavior aims to maximize benefits and minimize costs
Reciprocity Norm – Expectation to help those who have helped us
Social-Responsibility Norm – Expectation to help those in need
Social Trap – When self-interest leads conflicting parties into destructive behavior
Mirror-Image Perceptions – Each side sees itself as moral and the other as evil
Self-Fulfilling Prophecy – A belief that leads to its own fulfillment
Superordinate Goals – Shared goals that require cooperation
GRIT – Graduated and Reciprocated Initiatives in Tension-Reduction; strategy to reduce tension