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We can use strategies to reduce the likelihood of distress behavior, such as identifying situations that cause distress, reducing triggers, and helping the person develop coping strategies. What are these called?
Preventative Approaches
All behavior is communication and distress behavior can be how a person communicates their distress.
True
When a person exhibits behavior at the anxiety level of the CPI Crisis Development Model, what is the recommended staff approach?
Be Supportive
Our goal at every stage of the CPI Crisis Development Model is to help the person de-escalate and reach Tension Reduction.
True
When a person exhibits behaviors at the defensive level of the CPI Crisis Development Model, what is the recommended staff approach?
Be directive and supportive
Rationally detaching in a crisis moment helps us respond in a way that positively influences the situation. What does Rational Detachment mean?
Recognizing the need to remain professional by managing our own attitude and behavior
We need to understand the person's Precipitating Factors to help us respond in a way that positively influences the situation. What does Precipitating Factors mean?
Factors the influence behavior
What does Integrated Experience mean?
Behavior includes behavior
What does a Supportive approach mean?
Using an empathic, non-judgmental approach
Which of these can you do to be supportive in your intervention?
Use the Supportive Stance, Listen with empathy, use supportive verbal, paraverbal, and non-verbal communication (all of the above)
Which of these are aspects of the Supportive Stance?
Position, posture, and proximity
Which of these can you do to be directive in your intervention?
Set limits, provided choices, stick to the topic (All of the above)
What do we use the Verbal Escalation Continuum for?
To identify the different stages of defensive behavior and use the recommended approach
What does the Directive approach mean?
Setting limits and offering choices using short sentences
What can we use the Decision-Making Matrix for?
To identify the level of risk based on the likelihood of behavior and severity of harm, to help guide our decision in choosing the appropriate safety intervention (all of the above)
In the moment of fish behavior, we need to choose a safety intervention that is:
Proportionate, a last resort, reasonable (All of the above)
In the moment of risk behavior, we need to first consider if verbal and environmental non-restrictive safety interventions can help manage the severity of harm and use that approach.
True
Why is supporting in the present important for an effective Therapeutic Rapport Process?
It addresses the needs of the person and helps rebuild relationships and trust
What factors do you consider to assess the level of risk of a behavior?
The likelihood of the behavior and the severity of harm it can cause.